Senior Business Analyst

Tasks:

• As a respected mature Senior Business Analyst, we expect you to take of the following:
• Gathering requirements from the customers and stakeholders;
• Generating business value analysis for our customers;
• Cross-team collaboration to collect inputs and share results;
• Preparation of business requirements for the software development;
• Translation of business requirements into specific deliverables: use cases, business process description, functional specification, etc.;
• Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs;
• Work collaboratively with the UX Designer to build user experience and user interfaces;
• Monitor solution implementation and conduct internal and external solution acceptance;
• Evaluate business analysis processes and give proposals for improvement. Establish and follow requirements lifecycle processes;
• Participate and contribute to the release process, provide necessary documentation, screencasts and other materials required for consulting, marketing and sales.

Requirements:

• 4+ years' experience as a Business Analyst/Product owner/Head of product;
• Knowledge of software development lifecycle and software development methodologies;
• Proficiency in Requirement Gathering, GAP Analysis, Feasibility Study and Impact Analysis;
• Excellent Analytical skills to understand and analyze the business processes, requirements and extensive experience in documenting them into Business Requirement Documents (BRD) and Functional Requirement;
• Documents using UML approaches;
• Expertise in defining Business Requirements based on the scope of projects including documentation of constraints, assumptions, business impacts, project risks, dependencies & scope exclusions;
• Strong attention to details, abstract mindset, strong logic and analytical skills, ability to identify corner cases and provide the solution for the product;
• flexibility
• managerial skills
• self-management
• stress-resistance
• Excellent communication skills, good English;
• Excellent knowledge of JIRA, Confluence, Visio(or similar); 
• Experience as a Business Analyst in ITSM (ITIL) domain;
• In-depth knowledge of one\several domains:
• Cloud
• Financial & Procurement
• Telecom
• Invoice processing
• ServiceNow knowledge is a big plus.