Billing Specialist

We are seeking a motivated and energetic Billing Specialist to assist our customers throughout the billing and collections processes. Our ideal candidate is an organized, service-oriented individual who wants to be involved in a wide range of accounting related matters for a dynamic, fast-paced company. This position interfaces with customers globally, with a high focus on the US market and must be able to cover US hours

(i.e. evenings from 4:00 PM- 12:00 AM EET).

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or in a related field
• 2+ years of billing, collections, or accounts receivable experience in a high volume environment
• Understanding of general accounting and billing concepts, principles, and best practices
• Strong oral and written communication skills in English
• Excellent interpersonal skills with the ability to anticipate customer and business needs and communicate professionally and effectively with internal and external customers
• High attention to detail while maintaining a high degree of accuracy and quality
• Strong work ethic, resourceful, and ability to take ownership of projects and tasks with limited supervision
• Ability to maintain a high level of confidentiality and exercise good judgment and decision-making
• Ability to follow up, manage, and prioritize multiple tasks simultaneously
• Strong knowledge of Microsoft Office and Accounting software and tools
• Ability to learn new software, tools, and processes quickly

Responsibilities

• Provide courteous, prompt, and professional customer service for all billing related questions
• Review and research billing discrepancies including past due accounts, payment terms, pricing, etc. and resolve all billing concerns for customers
• Coordinate with Sales and Account Management teams to apply adjustments, audit customer invoices, and address collections inquiries
• Reconcile the accounts receivable ledger to ensure all payments are received and properly posted in a timely manner
• Maintain accounts receivable past due balances at or below an acceptable level
• Expedite timely payment via phone, e-mail, or collection letters in accordance with Company policy and internal processes
• Perform various administrative functions for customer accounts including, but not limited to, recording address changes and updating billing and payment information

We offer

• Friendly atmosphere and driven colleagues
• Comfortable work space, rest area, office cafeteria
• Paid vacations (20 working days) and sick leaves (5 days)
• Twice a week team lunches
• Complete health insurance that includes dental care, massages
• Gym, swimming pool services

Please, follow the link to apply in English: https://www.caspio.com/job-position-details/?Position_ID=581&Job_Title=Billing%20Specialist