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Junior Business Analyst

  • Регион:Київ
Англійська (вище середнього)

Who we are?

We are a team of professionals each of whom is dedicated to their work and is constantly working to create products that will help business achieve its goals. Our mission is to develop products that will optimize and bring to perfection every component of the contact center's work, so that the maximum of people interacting with business becomes loyal customers, and business receive all the necessary data for making timely management decisions.

More information https://smiddle.com/en/

Who are we looking for?

We are looking for an active positive team member who wants to become a cool business analyst or find himself in the IT industry



Collaborate with business stakeholders to clarify system requirements

Elicit, analyze and convert business problems into feature requirements

Identify alignments and gaps between end user requirements and system capabilities

Explore integration requirements with Customer systems and help dev team with integration

Documentation of the requirements

Collaborate with dev teams, product owner to implement new features

Perform verification of implemented solution.

Deliver a presentation on the implemented solution to the product management

Collaborate with sales teams to demonstrate new features, pre-sale activities

Participate in project activities, demonstration for Customers, user training



Motivated by research, and learnings

Team player

Ability to structure, control and prioritize the process

Analytical, communication, presentation, and negotiation skills


As a plus:

Experience in Business Analyst

Experience in Call Center domain

English intermediate


We offer:

Good working conditions in an international company

Opportunity to improve professional skills and professional growth

Excellent team and friendly atmosphere

Comfortable office in Kyiv (near Pochayna)

Ability to initiate the development of new products, improve and develop a product portfolio