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Smart Ink is an international e-commerce company that manufactures and distributes compatible cartridges.
We are looking for a perfect in-house teammate who will impress our clients and make them love Smart Ink even more.
Tasks:
- Communicate with the clients via live chat, email, messenger, and phone;
- Know the product by heart. No panic, we'll be happy to teach you everything you might need;
- Take care of simple reports.
Superpower:
- Upper-Intermediate or Advanced English is a must. Otherwise, you won't be able to understand the clients, and they won't understand you;
- Good logic and analytical brain. Your thoughts have to be fast and precise so that even your grandma can get what you are trying to explain;
- Patience is the key. It will help you dive deep into any question and figure it out;
- Calmness and peace. Even when the world is going mad, you need to stay confident so that the clients keep calm;
- Curiosity and the desire to learn new things is another important feature to fit into the team.
If you are a real Clark Kent, we guarantee a positive mood all day round and excited customer reviews :)
We have prepared a short presentation for you so you can find out more about our values: https://drive.google.com/file/d/1ITD4H4wgRWgV8AVqjUah1I2SSxRyTOjc/view?usp=sharing
At Smart Ink, you will get:
- 15 000 hrn monthly salary + bonuses;
- 8-hour shifts from 7 :00 to 15 :00. The working schedule of 5/2 is flexible and is formed for the whole month based on your preferences;
- Office downtown (iHUB — 2 minutes walk from Maydan Nezalezhnosti station);
- Paid taxi;
- Super-chill young team with an awesome atmosphere in the office;
- 0% bureaucracy. We are absolutely pro simplicity and informal communication;
- Education. We take care of your professional and personal development by reading, learning English, and doing other activities together;
- The best corporate parties ever. After you attend them, you'll regret only one thing - that you haven't joined us before.
If that's all about you, send your CV with a cover letter, and let's go!
Елена