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Customer Care Representative

17 000 ₴   + бонусы
Smart Ink
2 роки тому
31 березня 2021
Київвул. Крещатик

Smart Ink is an international e-commerce company that manufactures and distributes compatible cartridges.

We are looking for a perfect in-house teammate who will impress our clients and make them love Smart Ink even more. 

Tasks:

  1. Communicate with the clients via live chat, email, messenger, and phone; 
  2. Know the product by heart. No panic, we'll be happy to teach you everything you might need; 
  3. Take care of simple reports. 

Superpower: 

  1. Upper-Intermediate or Advanced English is a must. Otherwise, you won't be able to understand the clients, and they won't understand you; 
  2. Good logic and analytical brain. Your thoughts have to be fast and precise so that even your grandma can get what you are trying to explain; 
  3. Patience is the key. It will help you dive deep into any question and figure it out;
  4. Calmness and peace. Even when the world is going mad, you need to stay confident so that the clients keep calm; 
  5. Curiosity and the desire to learn new things is another important feature to fit into the team.

If you are a real Clark Kent, we guarantee a positive mood all day round and excited customer reviews :) 

We have prepared a short presentation for you so you can find out more about our values: https://drive.google.com/file/d/1ITD4H4wgRWgV8AVqjUah1I2SSxRyTOjc/view?usp=sharing 

At Smart Ink, you will get:

  1. 15 000 hrn monthly salary + bonuses;
  2. 8-hour shifts from 7 :00 to 15 :00. The working schedule of 5/2 is flexible and is formed for the whole month based on your preferences;
  3. Office downtown (iHUB — 2 minutes walk from Maydan Nezalezhnosti station); 
  4. Paid taxi; 
  5. Super-chill young team with an awesome atmosphere in the office; 
  6. 0% bureaucracy. We are absolutely pro simplicity and informal communication; 
  7. Education. We take care of your professional and personal development by reading, learning English, and doing other activities together;
  8. The best corporate parties ever. After you attend them, you'll regret only one thing - that you haven't joined us before.

If that's all about you, send your CV with a cover letter, and let's go!






Елена

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