Medicos del Mundo

Адрес: Київ

MdM has been operating in Eastern Ukraine since 2015, targeting the most vulnerable communities and people affected by the ongoing conflict by improving access and quality of health care services for the population in Luhansk Oblast and Donetsk Oblast. MdM maintains a coordination office in Kiev and field offices in Severodonetsk (Luhansk Oblast) and Bakhmut (Donetsk Oblast). The programme is currently implemented around three main components: direct delivery of healthcare services through multidisciplinary mobile units, including primary healthcare services (PHC), sexual and reproductive health (SRH), and Mental Health and Psychosocial support services (MHPSS); strengthening of local health system through capacity building of health and non-health staff, awareness raising and advocacy; support to the health system in response to COVID-19 pandemics in Eastern Ukraine.

From 2021 onwards the programme is designed to address the humanitarian-development nexus by linking the humanitarian assistance with transitional aid/development activities resulting in sustainable access to comprehensive primary health care services in communities affected by the conflict.

Main objectives of the position

The growing complexity of the MdM operations in Ukraine makes the cross-functional program monitoring and evaluation, as well as accountability and learning management tasks increasingly important to be able to ensure the quality of MdM’s programming, pull together comprehensive information and analysis to support program design, and develop comprehensive and/or enhance existing MEAL system to support operational and strategic decision making.

The overall objective of the MEAL Manager will be to manage the Monitoring, Evaluation, Accountability and Learning functions, as well as knowledge management across MdM programs in order to support quality programming and accountability towards beneficiaries, donors and other stakeholders.

Under the supervision of the Programmes coordinator, the MEAL Manager will contribute to the coordination between MEAL and Programme teams, taking an active leadership in the building evidence for the Ukraine mission’s programming and advocacy. S/he will be the overall lead for supervising the implementation and development of a MEAL strategy which promotes a culture of learning, accountability, and quality programming for the most vulnerable in the communities’ that MdM serves.

The holder of this position is expected to have strong coordination, organization and analytical skills, to ensure that all deliverables are produced in a quality and timely manner. The MEAL Manager will maintain regular contact with all staff involved in the monitoring and evaluation of projects and will assist the mission with all the tasks related to assessments, researching, gathering and analyzing complex data to identify trends, provide evidence for advocacy and develop reports with the recommendations for improvement. S/he will also be responsible for helping to create policies and procedures for tracking program performance and identifying and solving related issues.

It is expected that the Manager develops capacity-building activities, such as workshops or short training sessions, of the Mission’s staff members on the various related processes, which may be helpful to enable ownership and accountability of deliverables.

Planning and Development of MEAL processes:

Support the development and periodic revision of the monitoring system and suggest adjustments; provide technical lead to the MEAL officer and MEAL assistants
Develop assessment tools (including ToRs, methodologies, etc.) and supports programmes with the design and the planning of surveys and assessments to inform proposals, advocacy, communication and programme activities
Support technical coordinators and managers in the periodic revision of the projects of reference and key supporting documents. Support programme teams to ensure that MEAL activities are part of team’s project work plans
Ensure harmonization of key monitoring system tools within the mission including data collection tools, intermediary files and MONITOOL
Work closely with the technical coordinators to develop program quality benchmarks to ensure continuous monitoring of activities
Suggest and provide technical support to the coordination team for potential researches, assessments and evaluation
lead in program/donor initiated evaluations & surveys and promote findings and results are incorporated in delivery approach
Ensures that MEAL reporting and data sets are in line with mission-wide reporting requirements, are good quality and are compliant with reporting timelines. Ensure that MEAL activities are applied across all projects, and in line with what is stipulated in the MEAL Plans, including (but not limited to):

--Verification – ensure verifications include baseline data for project requirements, oversee analysis and cleaning of all verification data sets

--Implementation monitoring – oversee reporting and feedback for distribution monitoring across all offices and follow up on lessons learned

--Post-distribution monitoring – ensure post-distribution monitoring data sets include baseline statistics, and prepare project-level PDM reports

--Results-based monitoring – lead on conducting baseline, midline and endline data collections, or other data collections as described in the overall project MEAL Plan

--Conducts internal evaluations

Provides technical input on MEAL to project proposals, including inputs for MEAL budgeting
Ensures that appropriate data protection measures are at place

Accountability, knowledge sharing and organizational learning

Provides technical support to the MEAL and programme teams and follows up on improvements of the Complaint Feedback and Response Mechanism (CFRM) including visibility and information sharing, receipt and logging of complaints, and provision of appropriate responses to beneficiaries and community level stakeholders; actively seeks beneficiary feedback on appropriateness and effectiveness of CFRM
Engages with programme teams in preparing and implementing other beneficiary feedback mechanisms (feedback on program design, targeting strategy, implementation quality and achievements, staff conduct).
Lead on essential accountability and learning mechanisms with MEAL teams on the field
Support technical teams to collect and document good practices, lessons learned and feedback
In close coordination and cooperation with the Field Coordinators and PDQ Manager, lead preparation and organization of learning and information sharing workshops
In close coordination and cooperation with PDQ Manager, promotes the use of the mission strategic indicators in projects and ensures standardized sex and age disaggregated data collection (in terms of people in need calculation, people targeted and reached)
Contributes to mapping and collecting relevant M&E resources
Engages with programme teams, and PDQ Manager and Field Coordinators to support preparation of briefs and presentations for dissemination of project lessons, best practice, achievements and evaluation results

Program monitoring and evaluation

Ensure proper follow-up of program activities and indicators, in line with MdM and donors standards and commitments, through a strong MEAL system
Ensure a good understanding and ownership of MdM programs, standards and donor commitment with the rest of the team in support to the Programmes and Field Coordinators, including through the participation in program coordination meetings, project kick-off and closure meetings.
Propose program quality improvement and learning initiatives and operationalize them in the field

Data Management & Reporting

Contributes towards review, revision and development of data collection tools, methodologies, and standardized reporting templates for use at mission-wide level.
Performs data quality checks/verification to all data received with an aim of ensuring that project data received is reliable and accurate.
Overseas uploads of M&E documentation to SharePoint and ensures the collected data are completed in line with key donor requirements
Supervises M&E teams in the treating and analysis of M&E data for the mission.
Develops analytical reports from M&E data for review by the project team and to feed into mission-wide reporting and analysis.
Ensures that M&E reports are submitted in standardized formats for preparation of mission-wide reports (data collation).
Provide disaggregated data sets for all projects across the mission portfolio at each reporting period and based on the requests, feeding into the overall mission reporting.
Provide technical support during proposal development process, including work with the MEAL teams on calculation of beneficiaries and supporting the coordination and management teams in definition of programmatic indicators
In cooperation with technical coordinators, the advocacy team and the coordination team, prepares analytical reports, assessment reports, presentations and supports in dissemination among national and international stakeholders

Human resources management

Provide technical guidance to the MEAL officer and MEAL assistants on the field
Identifies MEAL capacity gaps among mission staff and partner staff and develop capacity building plans to address those gaps
Builds the capacity of programme and MEAL staff in technical skills and understanding of the value of MEAL, especially planning and implementing MEAL activities in projects – logical framework approach and indicators, MEAL plans, Results-based Monitoring (RBM)
Provides new staff with MEAL induction training

This list of activities is not exhaustive and may change depending on the situation.

Hierarchical & Functional links

Hierarchical link: Programme coordinator

Functional link: All Coordination Team in Ukraine

Skills required :

Master’s degree in International Development, public health, and/or Humanitarian Aid, or other relevant fields.
Demonstrated experience in leading the MEAL and information management functions, as well as data collection, management, analysis and visualization programs and tools (Power BI, R, Kobo...)
Humanitarian experience 3 years minimum
Familiarity with M&E and Accountability requirements of key institutional donors
Strong grasp of all stages of programme cycle management and quality standards in humanitarian programming, safeguarding and accountability management
Proven experience with qualitative and quantitative data collection and/or visualization, and analysis methodologies
Ability to work with short deadlines
Strong organizational, critical analysis and problem solving skills
Ability to work in structured manner and independently with limited oversight
Ability to work quickly, under pressure, and with short deadlines
Necessity to manage priorities and to adapt them daily according to the context,
Cultural sensitivity and ability to work in a multi-cultural environment
Excellent communication skills, including fluent spoken and written English, including exceptional report writing and editing skills.
Excellent knowledge of Microsoft Office, Power BI, Kobo Tool, data analytical software, etc.

Personal skills required:

Ability to listen and share ideas and opinions
Excellent writing and analytical skills
Ability to communicate effectively with informants and contacts from widely-varied organizations and agencies
Team player

Language requirements:

Fluent English

Fluent Ukrainian and Russian

To apply: