Account Manager

Govitall — is the world’s largest international IT product company in the realm of educational projects and driving successful careers. Govitall — is the leading company in its sector. Сustomers from 109 countries give preference to our company’s products so we will not list them all.

Why work with us?

The most important thing is for us to work as a team, so we attach great importance to creating a winning corporate culture. At this difficult time for the country and the people, we are looking for those who are now safe and have a stable Internet, but for some reason lost their jobs or need to change it.

Now we are looking for Account Manager to join our team!

Required skills:

-English: strong verbal and written communication skills (at least C1)
-Experience in business correspondence
-Experience in conducting product Demo calls
-Experience with any ticketing system (Zendesk, Freshdesk)
-Previous working experience - 1 year at same or related position (Customer Support/ Customer Success)

Responsibilities:

-Act as the main point of contact in all matters relating to client concerns and needs
-Stay on top of accounts, making sure they’re receiving appropriate services
Manage orders and executors
-Assist with challenging client requests or issue escalations as needed
-Forecast and track key account metrics
-Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

What can we offer you?

1. Full onboarding, learning the specifics of our company
2. Partial coverage of health insurance and professional development
3. 18 days of paid leave, 20 days of paid sick leave
4. Corporate English classes
5. Consultations with a psychologist if necessary

We are looking for you to join our team!