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Mindy Teams (www.mindy-teams.com) is a part of international brand Mindy Support (BPO market leader in Ukraine, Artificial intelligence & Machine learning) with over 2000 people in 5 offices across Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing, customer support, agile sales and marketing support, and a lot more.
Key areas: business process outsourcing, data annotation, machine learning&artificial intelligence learning.
We are looking for Client Success Manager to develop customer relationships that ensure loyalty and retention. The job is to work closely with customers, keep them satisfied with the services they receive and to improve upon areas of dissatisfaction.
We offer:
- Competitive salary
- Modern office in the city centre
- Mentorship and career growth opportunities
- Great atmosphere, championships, events
Requirements:
- English B2
- Excellent communication and interpersonal skills
- Experience in technical support would be a plus
- Ability to learn new software fast
- Passion for service
Responsibilities:
- Run product demonstrations for customers
- Improve onboarding processes
- Handle and resolve customer requests and complaints
- Constantly interact with the customers and improve their experience
We will be glad to see you in the team Mindy Teams!
- Instagram www.instagram.com/mindy_teams_ternopil
- Facebook www.facebook.com/MindyTeams
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