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Customer Support Representative (English+French)

23 000 ₴   на руки
Lugera Ukraine
4 роки тому
29 жовтня 2019
Київ

Our client, Eurosender, is looking for a Customer Support Representative to join its team.

Eurosender is a leading digital platform for booking logistics services in Europe with technology driven solutions, organized, user-friendly and cost-effective approach to logistics.

Eurosender is a multinational team. It gives the opportunity to serve the customers in their native language and address their inquiries fast.

 

Do you have what it takes to be a part of Eurosender team?

 

As a Customer Support Representative you will:

  • do whatever it takes to provide a seamless service to customers;
  • provide to the customers the answers and information they need;
  • record details of customer's comments, inquiries, and complaints in order to build and develop FAQs;
  • keep a close and continuous contact with our partners, the courier service providers;
  • process orders on a daily basis and mediate the communication between courier companies and customers, by telephone and electronically.

 

Requirements:

  • experience at the same position at least 1 year;
  • English at level of Upper-Intermediate;
  • at least Upper-Intermediate level of French.

 

We offer you:

  • salary range is based on interview results 23000-28000 UAH;
  • uplifts for the work on Sundays;
  • office in Kyiv centre with mutlicultural team and friendly atmosphere.

 

We've got the skills, the people, the benefits, the right environment and the ability to be truly agile.

 

If you are interested, send your CV in English  Відправити резюме

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