HR Operations Specialist

OLX Group is the world’s fastest-growing network of trading platforms, serving 300 million people every month and operating in 30+ countries across 5 continents. We shape the future of trade to unlock the hidden value in everything. We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more. Well-loved local brands are built to be safe, smart, and convenient for our customers. We are powered by a diverse workforce of 10,000+ talented individuals, together with building an inclusive culture around the world.

The HR Operations Specialist plays a critical role in ensuring that employees and managers have a positive first impression of HR by providing a high level of customer service and demonstrating a strong knowledge of OLX HR and Corporate policies. In this role, you will support not only employees and managers but will also contribute to HR continuous improvements efforts.

What responsibilities will you get when working with us?

• Maintaining a detailed understanding of OLX HR policies and processes in order to support employees and managers in resolving first-line questions and issues

• Responding to the general employee and manager inquiries regarding HR and OLX Corporate policies and procedures related to benefits, payroll, time off, etc. and provide the appropriate resources to effectively resolve the issue

• Proactively and in a timely manner processing employee life-cycle transaction(s) in the HR systems ensuring the integrity, accuracy, and confidentiality of HR-related data

• Administering employee benefits schemes, answering employee questions, and appropriately processing necessary documentation

• Supporting employees in onboarding/offboarding activities to ensure a smooth transition

• Maintaining proper documentation of OLX policies and procedures for easy reference and support

• Compiling and providing basic reporting needs related to payroll, absences, leaves, etc., as defined

• Maintaining records, databases, and other systems to ensure there is high data quality, accuracy, and integrity at all times.  are kept up to date and accurate at all times.

• Contributing to HR system upgrades and maintenance by participating in pilots and testing

• Providing education and support to employees and managers on the use of the HR Systems to promote self-service, as appropriate.

• Updating of personnel files by the employee ( paper folder containing all requested by the law documents ( personal documents copies and signed official company records)

• Providing of earning statements for employees, extracts from orders, printing, signing by employer

• Address issues and questions regarding labor legislation, absences and other related employment inquiries 

• Processing incoming requests from authorities, audits etc.

What will you need to be successful in this role?

• Customer Service Orientation: Able to ask questions to understand customer needs: responding quickly, efficiently, accurately, and in accordance with OLX guidelines.

• Strong computer skills, proficient in the use of Microsoft Office programs including Outlook, Word, Excel,

• Prior experience with Oracle Fusion is a plus

• Strong communication skills, both written and verbal.

• Detail-oriented with the ability to handle multiple projects in a fast-paced environment

• Ability to positively interact with multiple levels within the organization

• Knowledge of the Labor Code, the Constitution of Ukraine, legislative and regulatory legal acts in the field of labor, employment, personnel records management, compulsory state pension and social insurance, protection of personal data, military registration, procedures and regulations for maintaining personnel records, legislation regulating wages

• Knowledge of the procedure for the development and conclusion of labor agreements (contracts) and regulation of labor disputes

• Experienced user in programs: 1C 8: Salary

Must have:

• Minimum 3 year of HR operations experience in a fast-paced international environment

• Ability to set priorities

• Excellent language skills in English (B2-C1) to be able to work in English with a team with 50+ nationalities 

• High level of self-organization and personal performance

• Constructiveness, willingness to take responsibility

What can we offer you?

• Employment in full compliance to the legislation of Ukraine
• Competitive salary and great benefits (corporate English classes, compensation for health and sports services)
• Medical insurance program after successful completion of the probation period
• International career and travel opportunities (subject to COVID restrictions)
• Learning and development support
• Comfortable, light office in the city center (now we work remotely)

Empower yourself.