Head of PMO/Project Manager

Our client is a fintech company that develops a leading-edge accounting software solution. The product applies machine learning to assist finance teams in fine-tuning their workflows and increasing their overall efficiency. 

Currently, the company is looking for a project manager to handle customer onboarding. The goal is to apply various project management techniques to turn onboarding into a more structured and transparent process.

This position represents a great opportunity to transform the onboarding process and elevate it to a new level.

Responsibilities:

• Oversee the project delivery;
• Provide PMO oversight for other onboarding projects;
• Track onboarding projects with the portfolio management tool. Handle ownership duties for the instrument;
• Keep the project metrics up to date and maintain their accuracy;
• Collaborate with the onboarding team;
• Handle MI reporting regarding the developments of our project portfolio;
• Cooperate with the engineering team regarding product changes.

Requirements:

• 5+ years of experience in Project Management/Customer Support/Account management;
• Advanced written/verbal English;
• Excellent communication/negotiation skills;
• Knowledge of client onboarding for a B2B SaaS segment;
• Good analytical skills to develop the necessary MI reporting;
• Knowledge of collaborative PM tools;
• Understanding of Accounts Receivables would be an advantage.

The company offers:

• Flexible working hours;
• A1 Uniqa corporate insurance;
• Tax compensation;
• After Covid-19 subsides — a comfortable office in Kyiv with full supply package;
• The company provides all the necessary equipment (laptops, screens, etc.);
• The company is eager to invest in the educational and professional development of its employees.