Head of Customer Care Centre

Duties

• You lead team, which consult and supports clients and dealers in all matters regarding financial services (financial, operative leasing, credit)
• You organize and control the customer contracts flow after the activation process including all issues regarding the administration within the term of financial contract validity
• You are ready to significantly support your team by actively participating in the projects
• You supervise and optimize the processes within the responsible team
• You contribute to the economic success of Porsche Finance Group Ukraine through you decision making
  

Requirements:

• Specialist or master university degree in economics, banking
  
• Foreign language competence - English (intermediate level)
• Sales and customer-oriented thinking
• Communication and negotiating skills
• Managerial working experience
  
• Adequate computer skills