Junior QA Engineer for CRM Stream

We invite those who fired up to:

• Service monitoring;
• Investigate and process of incidents;
• Analyze logs with monitoring tools;
• Support up monitoring for servers and services;
• SLA tracking of production issues.

Essential professional experience:

• 1+ years of proven relevant experience (Support/QA);
• Following full Incident management workflow;
• Communicating with customer support;
• Experience with monitoring tools (Grafana);
• Experience with logging tools (ELK stack: ElasticSearch, Kibana);
• Business incident investigation and follow up;
• Reproducing and resolve of incidents;
• SLA tracking;
• Assisting with Problem management;
• Proactive service monitoring.

Desirable skills and personal features:

• Understanding/Experience QA testing;
• Knowledge of GitLab;
• Knowledge of Kafka;
• Strong troubleshooting skills;
• Strong communication skills;
• Self-motivated, well-organized and team player;
• Experience monitoring micro services.

We care of your:

Health

• Medical insurance/Sport compensation;
• Sport club participation (football, running, basketball or swimming clubs);
• 100% paid sick leaves;
• 20 working days of paid vacation.

Wealth

• Competitive salary and сonstant encouragement for your efforts and contribution;
• Bonuses according to company's policy;
• Welfare (financial support in critical situation);
• Gifts for significant life events (marriage, childbirth).

Personal and professional growth

• Individual annual training budget with an opportunity to visit paid conferences, training sessions, workshops etc.;
• Free corporate library;
• Opportunity to visit our non-stop internal meetups: open talks, IT Pump, etc. as a participant or a speaker and exchange knowledge;
• A world-class team of T-shaped skilled professionals that share knowledge and support each other.

Leisure time

• Corporate parties and events (Pub Quiz, Carquest, bowling championships, etc.);
• PM Foundation activities (social responsibility events);
• Weekly events aimed at culture, arts, soft skills development.