Senior Business Analyst

Zoral, a leading provider of research and development to the software industry, is searching for an experienced Business Analyst to join its development center in Kyiv.

We are looking for a senior Business Analyst to be part of Zoral software tuning & customization teams delivering fintech (financial technology) solutions to financial institutions, including consumer lending, SME (small and medium-sized enterprises) lending, insurance businesses across the world.

The Business Analyst will work closely with:

• Management, operations, marketing, finance, accounting, software development etc. teams and representatives on the customer site;
• Customer fintech solution development teams on Zoral side;
• Zoral software products management and development teams;

Will be the primary source of requirements and supplementary information needed to deliver high quality fintech solutions to the customers.

Responsibilities:

• Obtain and document business objectives and business requirements for the fintech solution developed and delivered to a customer;
• Get familiar with the customer's existing business processes, KPI's, software systems, databases etc., document if needed;
• Conduct analysis of the existing processes, KPI's, metrics, software etc. to identify bottlenecks, issues, risks, opportunities to be addressed in the fintech solution;
• Design, document and negotiate new or changed business processes proposed to meet the business objectives and requirements;
• Identify, document and negotiate detailed functional and non-functional requirements for the fintech solution to be delivered;
• Review existing 3rd party fintech solutions and platforms to identify missing or potentially useful solution features, perform research of API being used.
• Work with product management and project management to prioritize & plan solution features for different solution releases;
• Provide day-to-day assistance to fintech solution development teams, including requirements clarification, obtaining supplementary information/material etc.;
• Prepare UAT (user acceptance testing) cases and training guidelines for customer operations teams, assist them in conducting UAT and trainings;
• Together with customer operations teams and solution development teams, conduct analysis of fintech solution performance in production to identify areas to enhance or improve;
• Identify and communicate with stakeholders on the customer side and Zoral side to fulfill the responsibilities listed above:
• Coordinate business analysis and requirements analysis process, be the main and self-sufficient driving force in this process.

Required experience and knowledge:

• 4+ years of Business Analysis and Requirements Analysis experience;
• Basics understanding or willingness to learn lending, corporate finance discipline, accounting
• Experience in the fintech area would be a plus;
• Strong knowledge of requirements analysis methodologies and methods;
• Strong knowledge of and practical experience with business processes and software requirements documenting methods and formats: user stories & acceptance criteria, use cases etc.;
• Excellent technical writing skills;
• Excellent English written and verbal communication skills;
• Good understanding of technology and ability to present technical information on both a technical level and a business level:
• Good analytical and problem solving skills. Ability to explain complicated concepts in plain language
• A team player attitude with desire to collaborate and share knowledge with customer teams and solution development teams;
• Highly motivated, creative and results driven, good self-management skills.
• Hands on Jira and Confluence
• SQL basics
• Basic understanding of REST and SOAP API

Nice to have:

• Experience with BI Tools such as Google Data Studio, Tableau, etc.
• UML, BPMN 2.0;
• Basics of Cloud services, SaaS, PaaS, Amazon Web Services etc.;

Zoral offers attractive salary, compensation package, as well as good opportunities for career and personal development.