Junior Support Engineer

Malmo, Lviv — Sweden/Ukraine

Valkommen!

Please fill in the form to get on the list (we will consider only those candidates who will fill this form and fit our requirements):

https://forms.gle/LXUqfLcSrmoC5eYQ9

Resultify is a Swedish digital agency with a wide experience in media production, including online advertisement and building web solutions for enterprise clients.

We build standard and custom web sites for all kinds of businesses. This can include product management systems, e-commerce solutions, various API integrations (Google, Facebook, Twitter), and more.

The person we’re looking for is self-organized, proactive, with the ability to question things and own responsibility. Our supportive team helps you be yourself and feel welcomed. We’re looking forward to seeing you as a part of our team.

Required skills

• Experience configuring and administering cloud services
  
  

• Basic testing knowledge
  
  

• Familiar with a command-line interface
  
  

• English (Upper Intermediate)

Soft skills

• Strong troubleshooting and problem solving skills
  
  

• Willingness to take responsibility
  
  

• Detail-oriented person
  
  

• Proactive and ?self-organised, passionate learner
  
  

• Good team worker
  
  

• Communication skills
  
  

• Open-minded

Nice to have

• Any CMS knowledge

We offer

• Flat structure

• High level of social trust

• Interesting projects

• Dedicated mentor, TL, HR

• Friendly and supportive team

• Possibility to travel to Sweden

• Yearly conference trip

• Full-time position with flexible working hours

• Excellent benefits package

• Comfortable workplace in the downtown area of Lviv

Responsibilities

• Managing support tickets (analyzing, prioritizing, client communication)

• Monitor, maintain, troubleshoot and recover client’s infrastructure

• Providing technical support

Company and project description

Resultify values are:

Success together,

Results in mind,

The full picture,

Sustainability,

Strength in diversity (our Sweden office received a diversity award).

Our vision is: Results in mind, creativity at heart.

We have a large variety of  projects, you can look at part of our portfolio here:  https://www.resultify.se/case. Our expertise  is in web development, marketing, and consulting, and we do complex package service for our clients, who are mainly B2B clients in Sweden. From time to time, we also take part in social projects.

The tech stack is PHP, MySQL, Git, JavaScript, CSS, HTML, Bash, Docker, Platform.sh, GitHub, Linux, REST API, AJAX, Design Patterns, and we widely use the TYPO3 framework, which is open source and popular in the Nordic and German region. 

We're looking for a Support Engineer/SysOps junior who will be part of a team of engineers (PHP developers, FE developers, QA, content managers, technical analyst, project managers and support managers).

During the first few months of employment, we provide a dedicated mentor and you'll have a team lead who is responsible for your growth, education, and facilitation.

What makes us different is our Scandinavian workflow and management, projects of different duration and complexity and a high level of social trust. We provide an excellent benefit package after the initial trial period. 
Sounds interesting? Apply to join Resultify now!