Receptionist, Guest Relation Officer

Международный отель Ramada Encore Kiev, в связи с расширением деятельности, срочно ищет в свою команду Receptionist, Guest Relation Officer 

The key responsibilities are to provide attentive, courteous and efficient service to all guests and coordinating the duties of the front desk.

Requirements:

• Fluent written and spoken English
• Knowing other languages is great advantage
• Passionate about hospitality
• Communicative and pro-active team player

Main Tasks:

• Greet and welcome all guests approaching the Front Desk in accordance with provided standards.
• Being able to perform all Front Office duties as check-in and check-out of guests, answering the phone according to etiquette, help with the guests' requests, taking reservations and performing administrational tasks.
• Ensure that all hotel standards are met when serving the guests and handling information.
• Responsible for cashier duties.

In return we'll give you a great experience in International Hotel Management Company, benefits package including uniform, free meals, incentive program, medical insurance.