Key Account Manager (e-Store)

                               FORTUNE GLOBAL TOP COMPANY, SAMSUNG.

With the success of its electronics business, Samsung has been recognized globally as an industry leader in technology and now ranked as a top 10 global brand.

Our story begins in 1969, when Samsung was created for the purpose of helping people achieve the impossible.

After over 50 years, we're still innovating, creating technology that breaks down old and new barriers so people can do what they can't. We continue to be driven by our purpose, which is why we put people — and the things they care about — at the center of everything we create.

 Our values are at the heart of everything we do. We follow five key principles that embody our commitment to people, excellence, change, integrity and co-prosperity. Our goal is to continue growing, innovating and challenging the status quo, to turn our values into action every day.

 Discover more: https://www.samsung.com/ua

WE OFFER:

• Official employment
• Competitive & transparent remuneration
• Great development opportunities: corporate and external trainings; global company networking for professional and personal growth
• Excellent working conditions: comfortable office in the city center; free lunches; opportunity for flexible working hours; safety at workplace
• Company benefits package: health and life insurance; corporate doctor; company support for sports and recovery; employee personal support (marriage, child birth etc.); discounts to acquire company products
• Highly professional, passionate, supportive team
• Tasks that contribute to global change of people living.

Samsung Electronics Ukraine is opening the vacancy of KEY ACCOUNT MANAGER/PM MANAGER (E-STORE) in Kyiv.

Samsung is seeking an experienced professional who will be a part of the team that owns driving sales performance and development and execution of our global online sales strategy and vision.

Responsibilities

• Own the strategic online sales product portfolio – roadmap, backlog, product documentation, product reporting and KPIs
• Own the online sales functions (primarily, UI/UX of purchase funnels) within all Samsung owned digital channels
• Responsible for delivering on online sales annual revenue, profit, and conversion targets for each online sales platform
• Build consensus for the value of digital product value to drive critical brand level support of owned channels
• Collaborate with brand stakeholders to document requirements, use cases, supporting business value and product acceptance criteria
• Play a key role in all traditional agile development ceremonies alongside business partners and key stakeholders – interpret business needs into product requirements, generate user stories, manage multiple stakeholders to guide product releases, business updates, reporting requirements and value assessments
• Consult with key business stakeholders to drive integration of online sales functions into existing or new business and operational processes
• Be the subject matter expert capable of working across technical and non-technical teams to establish the value and importance for our strategic online sales initiatives
• Utilize market research, customer feedback, analytics data, industry trends, and the competitive landscape to guide business needs and identify new opportunities that ensure online sales digital products become then remain best in class
• Balance business needs versus technical and operational constraints when recommending product enhancements or distilling business goals into product requirements

Requirements

• Bachelor’s degree or higher
• 3+ years in sales, online marketing, e-commerce or retail sales
• Deep knowledge of e-Commerce, online sales, sales chat, telesales, contact centers
• Experience influencing cross-functional teams and leaders
• Experience prioritizing and developing strategic marketing plans and leading strategic online or telesales programs
• Experience in relevant verticals (e-Commerce, retail, telecommunications)

Interested? Send us your CV!

Our HR Team will consider your application and if you meet the position requirements, will contact you for further steps.