Customer Relations Manager

We are looking for a Customer relations manager to cooperate with a multicultural project smartbe.ca, which is connected with education and immigration to Canada with a headquarter in Vancouver.

We mostly work with B2B segment in international markets (Bangladesh, Philippines, Vietnam, Turkey, LatAm), providing centralized assistance and support in promoting our product and brand through local partner offices. And we are currently developing the B2C segment in the Russian-speaking markets. 

Who are looking for?

We would be glad you to join our company if you are:

- energetic and competent specialist, ready to work to achieve a result, being able to independently set tasks, develop a strategy and tactics, make decisions;

- you are competent in written and oral speech, have a desire to develop, learn new things;

- you have ambition and creativity, you love working with people.

We provide:

- interesting field of work;  

- work in a multicultural environment, with the possibility of entering and working in different markets (South-East Asia, CIS, LatAm);

- growth, development and the ability to travel (Canada + partner countries);

- support in education and self-development; 

- ready to pay % of sales and bonuses to an employee who brings real results.

What you are going to do:

- communication with clients and agents, selection of educational programs according to requests, enrollment of clients in educational institutions in Canada and assistance in resolving emerging issues;

- communication with partners - Canadian educational institutions; 

- work with marketing and informational material, creation of informational and promotional mailings for partners;

- work with existing partners and employees, as well as on-boarding new partners; 

- analysis of new partner programs, participation in conferences, webinars with partners;

- preparation and implementation of your marketing activities; 

- data structuring, development of a knowledge base for new employees; 

What we are expecting:

- advanced written and spoken English (education abroad or participation in exchange programs will be an advantage);

- effective solution of the assigned tasks, the ability to work independently and work in a team;

- ready to grow and develop together with our project in the next few years.

Please send your CV with a cover letter.