CUSTOMER SUPPORT (ENGLISH) THE SPECIALIST IN SUPPORT DEPARTMENT

We are looking for a specialist in our support department who will communicate with customers by phone / online chat and help them with any questions that arise regarding orders on the site.

Requirements:

• Excellent oral communication skills in English (working with an American audience)

• Willingness to help clients with any questions 

• Ability to think out of the box to find good solutions in any unusual situations

• Friendliness, if necessary, politely and tactfully dealing with objections and questions of the client

• Stress-resistance

• Experience in working with online customers is a big plus

Conditions:

• Remote (working hours from 16:00 to 01:00)

• Communication with clients in English

• Development your skills

Duties:

• Communication with customers of the online store in online chat / phone mode and emails

• Solving customers' problems

• Answering questions, dealing with objections