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EPAM — вакансія в Technical Support Engineer
Вакансія закрита

Technical Support Engineer

EPAM
4 роки тому
19 березня 2020
Харків

Currently, we have a new open position of End Support Engineer (2nd line support) for our Kharkiv office.

 

 

This is a permanent 2nd line support role so you will be required to be the initial point of contact for technical issues and will require a good knowledge of Windows and MacOS, MS Active Directory, MS Office.

 

REQUIREMENTS

  • At least 1year experience as a Technical Support Engineer;
  • Complete higher education (technical, IT);
  • Linux, Mac OS, Windows deployment and administration;
  • Good knowledge of computer hardware, peripheral equipment;
  • Troubleshooting skills;
  • Be customer-oriented;
  • Excellent communication and interpersonal skills;
  • Good knowledge of network protocols such as TCP/IP;
  • Good written and spoken English level.

 

RESPONSIBILITIES

  • Installing and configuring computer hardware, software, systems, networks, printers;
  • Planning and undertaking scheduled maintenance upgrades;
  • Communication with clients and computer users to determine the nature of problems;
  • Investigating, diagnosing and solving computer software and hardware faults;
  • Upgrading computer equipment;
  • Managing stocks of equipment, consumables and other supplies.

 

BENEFITS

  • Competitive compensation depending on experience and skills;
  • Social package - medical insurance, sports;
  • Compensation for sick lists and regular vacations;
  • English classes with certified English teachers;
  • Flexible work hours.

 

EVEN MORE EPAM BENEFITS

  • We offer the possibility to work on full product lifecycle -from concept to delivery into production;
  • We offer mentorship program;
  • We offer guaranteed professional growth through the technology trainings and technology communities inside EPAM;
  • We are proactive Agile/Scrum/XP practitioners.

 

ABOUT EPAM

EPAM Systems, Inc., delivers product development and platform engineering services to Global 2000 companies by solving complex business challenges with breakthrough technical innovations.

EPAM specializes in digital transformation, business intelligence, big data and analytics, testing, next-gen architecture, digital engagement, service design and business consulting; all supported by over 23 years of software engineering expertise.

 

We are among the fastest growing technology firms globally, with over 200 clients and offices in over 25 countries. We have successfully helped our clients achieve measurable business results through best-in-class software engineering, combined with innovative strategy, consulting and design capabilities.

 

 

Anna Sergeeva

З 1993 EPAM Systems, Inc. (NYSE: EPAM) використовує прогресивний досвід розробки

більше 500  співробітників

з 1993 року  на ринку

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