Customer Relations Coordinator

Customer Relations Coordinator

We are looking for a Customer Relations Coordinator who can help maintain and develop relations with current clients, and assist in bringing new clients on-board. The Customer Relations Coordinator will help our clients to better understand the full potential of our products and act as a connector between the client and the customer service.

Duties:

• Maintaining a long-term relationship with current clients to meet their business needs

• Provide regular updates to clients on the EBA services and instruments that directly affect each client

• Develop open and effective channels of communication with each client and thus enable other departments benefit from the communication as well

Responsibilities:

• Build relationships with key employees among member-companies

• Expand the relationships with existing clients by continuously proposing solutions that meet their objectives

• Schedule regular meetings with clients to ensure they are satisfied

• Study competition to find new ways to retain clients

• Serve as the link of communication between key clients and internal teams

• Continuously update Client's data regarding their needs

Requirements:

• Proven experience as a Customer Relations Coordinator

• Proven track record of meeting and exceeding targets

• Background in customer service; knowledge in sector of activity is a plus

• A customer-oriented attitude

• Excellent communication and negotiation skills

• Problem-solving aptitude

• Ability to work well with a team

• Upper-Intermediate English (both spoken and written)

We offer:

- Official employment

- Competitive salary

- Great team and friendly environment

- Paid vacations, holidays, sick leave

- Medical Insurance

- Individual development plan