Ця вакансія вже завершена
We are looking for a technical specialist to join a Product Company who has experience running IT operations for a product company, good troubleshooting skills, does not require micromanaging and is interested in building an IT operations department from scratch.
Responsibilities:
Consult and support company employees on working with software and office equipment;
Diagnostics and troubleshooting with office equipment and employees’ workstations;
Ensure the smooth operation of office equipment and employees’ workstations;
Maintenance and adjustment of office equipment and staff workstations;
Selection and procurement of office equipment and staff workstations;
Selection, installation, and configuration of software required by employees to perform their work activities;
Keeping inventory and issuing equipment to company employees;
Maintain employee accounts for access to the corporate network of the company, issuing access to new employees;
Communication with service centers and suppliers on warranty repairs;
Monitoring basic information security requirements and consulting employees if needed
Requirements:
Install and configure the OS of the macOS, Linux Desktop (Ubuntu), Windows (7-10 desktop, 2k8-2k16 server) families
Install and configure the software necessary for the work of employees: OpenOffice, LibreOffice, MS Office, Adobe Photoshop, a standard set of office software (browsers, chats, etc.);
Know the principles of wired and wireless networks and related services (TCP/IP, routing and switching, SNMP, VLAN, DHCP, VPN, Radius, 802.1x);
Work with equipment from Apple, Dell, HP, Mikrotik, TP-Link, D-Link (the list is not complete and will be based on your recommendations);
Have experience with managing massive software updates for the whole company (JAMF, Active Directory)
Know and follow the basic rules for information security;
Quickly and easily solve technical problems;
At least an intermediate level of English (mostly for written communication).
Will be a plus:
Bachelor’s degree or higher in CS;
Experience in configuring active network equipment (routers and switches);
Hands-on experience or basic knowledge of video surveillance systems;
Experience in managing and configuring Atlassian products installations (Jira, Confluence);
IT certificates (Cisco ICND, Active Directory, etc.);
Have an understanding of ITIL / ITSM.
Our benefits:
- Full-time work only in the office.
- Competitive compensation reward;
- Private medical insurance after a trial period;
- Annual additional budget for education purposes;
- Modern and convenient office close to the subway in the heart of the city center;
- A friendly working environment with high-level professionalism;
- Paid vacation and sick leaves;
- Corporate events, team buildings, breakfasts, lunches, etc.