3 тижні тому - 16.04.2021

Logistics coordinator (dispatch)


Адрес: Харків

West Motor Freight is a part of Evans network. As a result of ongoing growth, West Motor Freight is seeking a Logistics Coordinator. This position requires regular and direct interfacing with clients and carriers to ensure a high level of performance in the movement of goods through the domestic supply chain, from start to finish. We value proactive approach. Coordinators with good experience and entrepreneurial spirit will be able to build and grow their own team and manage their activity.

Responsibilities/Tasks Include:

Act as the liaison between client, carrier, shipper, and receiver while managing the movement of the client’s goods, ensuring that they are picked up, transported, and delivered on time to meet or exceed the client’s expectations.

Efficiently match available freight loads with available carrier options.

Build and track freight loads in the Company’s Transportation Management System.

Responsible for tracking and tracing loads enroute, scheduled for pick-up, and those with delivery status.

Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met.

Maximize brokerage coverage by developing and maintaining excellent relationships with our clients and suppliers.

Communicate regularly with truckers and carriers to build long-term, trusted partnership.

Coordinate and monitor performance of affiliate and partner carriers. Work with dedicated carriers to ensure commitments are met.

Provide timely responses, regular status updates and after hours support for critical issues as needed.

Priorities Served:

  • Customer Service and Carrier Capacity

  • Ensure customer pick-up and delivery schedules are met

  • Ensure that customer concerns or complaints are dealt with on a timely basis

  • Development of new business

  • Problem Resolution

  • Process Improvement

  • Record Accuracy and Integrity

  • Reports

Desired Skills/Experience:

  • 1-2 years of experience working in freight brokerage/trucking preferred but not necessary

  • Should possess a strong attention to accuracy and detail

  • Must possess polished, professional communication skills, both verbal and written

  • Be results-driven, motivated, and work well in a team environment. and be receptive to professional feedback regarding developmental opportunities

  • Strong computer skills with knowledge of Google Spreadsheet, Docs, Excel, etc.

  • Professional attitude, good work ethic and a desire to learn and contribute to the success of the business

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