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28.01.2021

Customer Support Manager (Arabic)

NovaMia
Реклама та PR-послуги
  • Регион:Київ
Англійська (вище середнього)
Арабська (рідна)

Hello!

We are looking for arabic speaking customer support manager to our Kyiv office.

Requirements: 

  • Arabic - Native;
  • English - Fluent;
  • Competent written and oral speech (knowledge of grammar and style of the language);
  • 1+ year experience in customer support;
  • Experience with CRM systems;
  • Analytical & Research Skills;
  • Customer-oriented and responsible attitude;
  • Stress resistance.

What You’ll Be Doing:

  • Customer verification;
  • Chatting with clients via our channel support (emails, live chat, and calls);
  • Receiving and processing incoming requests;
  • Keeping records of the work done.

What we offer:

  • Competitive salary from $800;
  • 4-5 shifts per week (morning is 09:00-18:00 and 18:00-03:00) including weekends and holidays;
  • Long-term employment with 20 working-days paid annual leave;
  • Support from colleagues and automatization of time-consuming processes;
  • Convenient modern office nearby Olimpiiska station;
  • 12 working days of paid sick leaves per year;
  • Official employment;
  • Family atmosphere and if you’re also a dog lover, it’s 100% match.

Please send your CV in English or contact us on telegram: hrnovamia  :)