We help mission-driven people and startups make a positive change

Product: Newhomesmate, an AI-driven platform that connects property buyers with the best housing options and provides all the required support up until the property is bought. Founded in 2021, the team currently consists of 109 people, including product development team, marketing, inventory team, CX team, and additional experts located mostly in Ukraine, with the management/founders in Austin, TX.
Role OverviewThe team is looking for a Senior/Lead Backend Engineer, someone who's not just technically savvy but also has strong leadership qualities. This role involves building our core platform, developing API services that interact directly with our customers, making sure the product infrastructure is robust and reliable.
You'll engage in designing solutions, leading architectural discussions, mentoring, project management and driving the engineering roadmap forward.
What You'll Do:● Design, develop, and maintain NewHomesMate's software applications and systems● Perform code reviews and ensure code quality standards are met● Contribute to the development of the engineering roadmap and ecosystem● Lead technical design and architecture discussions, share experience with other engineers● Participate in sprint planning, stand-ups, and retrospectives. Contribute to tasks preparation● Create and maintain BE specific technical documentation● Communicate effectively with stakeholders, including product managers, designers, data quality managers, and other engineers● Collaborate with non-engineering teams to identify and solve problems● Stay up-to-date with emerging trends and technologies in software development to identify new opportunities
What We're Looking For: - Minimum of 5 years of experience in backend engineering, using any combination of Golang, JS/TS, and Python - Solid experience with AWS or GCP - Practical experience with Kubernetes - Strong problem-solving abilities, with a knack for devising creative solutions to complex engineering challenges - Proven leadership experience, with a focus on enhancing team technologies along with mentoring abilities, lead by example, and drive projects to successful completion - Fluent English skills, both in writing and speaking, are essential - A thorough approach to work, with an ability to manage broader vision and detail-oriented task
Will be beneficial  - AI/ML experience - An active professional position: participation in tech conferences, OSS contributions, experience of writing technical articles or maintaining a professional blog - Demonstrated ability to communicate complex technical concepts effectively through writing
What do we offer:Join us in shaping the future of the industry: become a part of the community that is revolutionizing the new construction real estate market.Health insurance: your well-being is our priority, ensuring you have access to quality healthcare when you need it most.Stock Option Plan: as a valued member of our team, you'll have the opportunity to share in our success through our stock option plan. Invest in the future of our company and reap the rewards of your dedication and commitment.Continuous Learning Support: stay ahead of the curve with access to paid technology and business training programs. We believe in investing in your growth and providing the resources necessary to enhance your skills and expertise.Paid Time Off: Enjoy 21+ days of paid time off annually + observed state holidays.
Become a pivotal member of a fast-growing motivated team that is changing the landscape of the US real estate market! If you’re ready to take on this challenge, apply today and our Talent Partner will reach out to you with the info about the following interview stages!

Job description
We are a fully remote recruiting company with a mission to help impact-driven companies with hiring top 5% talents on the market to match your specific business requirements.

As the Team Leader of Business Assistants, you will play a crucial role in coordinating and leading a team of business support professionals. This position requires a combination of strong leadership skills, organizational prowess, and a deep understanding of business operations. You will be responsible for managing the day-to-day activities of the business assistants, ensuring that tasks are completed efficiently, and providing support to enhance overall team performance.

Key Responsibilities:
Team Leadership:
• Lead, motivate, and guide a team of business assistants to achieve individual and collective goals.
• Foster a positive and collaborative team culture that encourages innovation and excellence.

Task Assignment and Management:
• Distribute tasks based on team members' strengths and workload capacity.
• Monitor and manage workloads to ensure timely completion of tasks and projects.
• Provide ongoing support and guidance to team members in task execution.

Performance Monitoring:
• Implement performance metrics and regularly assess individual and team performance.
• Conduct performance reviews and provide constructive feedback to enhance team members' skills and productivity.

Training and Development:
• Identify training needs and opportunities for professional development within the team.
• Facilitate training sessions to enhance the team's skills and knowledge.

Communication:
• Establish clear communication channels within the team.
• Act as a liaison between the team and upper management, conveying information effectively.

Process Improvement:
• Identify inefficiencies and bottlenecks in existing processes and propose improvements.
• Work collaboratively with the team to implement streamlined and efficient workflows.

Client Interaction:
• Interface with clients to understand their needs and expectations.
• Ensure that the team provides exceptional support to clients, maintaining a high level of customer satisfaction.

Problem Solving:
• Address and resolve issues and conflicts within the team promptly.
• Collaborate with team members to find effective solutions to challenges.

Quality Assurance:
• Implement and enforce quality standards for deliverables and services.
• Conduct regular quality assessments to ensure consistency and accuracy.

Job requirements:
• Bachelor's degree in business administration, management, or a related field.
• Proven experience in a leadership role, preferably in a business support or administrative function.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time-management abilities.
• English C1

Why Join Us?
Impactful Work: By assisting mission-driven tech startups like Wix, Grammarly, and Mindvalley in hiring the best A-Players, you'll contribute to meaningful and fulfilling work.
Close Collaboration with Founders: Direct interaction with founders offers a unique opportunity to learn from top entrepreneurs in the industry.
Human-Centric Culture: We prioritize a supportive, friendly environment where team members care for and uplift each other.
Strategic Partnerships: Leverage our strong connections with VCs, banks, and universities to expand your network and propel your career.
Reputable and Trusted Team: Our dedication to excellence in recruiting is reflected in the fact that all our clients come through referrals.

Job description
As a Customer Support Representative at our company, you will play a pivotal role in ensuring an exceptional customer experience. Your primary responsibility is to address customer inquiries, resolve issues, and provide support throughout the customer journey. 
Here's an overview of your key responsibilities:
- Customer Interaction:
Respond promptly and professionally to customer inquiries through various channels, including phone, email, chat, and social media.
Provide accurate and helpful information regarding products, services, and order-related queries.

- Issue Resolution:
Identify and resolve customer issues, concerns, and complaints with empathy and efficiency.
Collaborate with other teams to address complex customer problems and ensure timely resolution.

- Order Processing:
Assist customers with order placement, tracking, and updates.
Ensure seamless communication and coordination between customers and relevant departments to fulfill orders accurately.

- Product Knowledge:
Acquire and maintain a deep understanding of our products and services to provide accurate information and support to customers.

- Technical Support:
Provide basic technical support and troubleshooting assistance to customers experiencing difficulties with our products or services.

- Documentation:
Maintain detailed and accurate records of customer interactions, issues, and resolutions.
Use customer feedback to contribute to process improvements and product development.

- Policy Adherence:
Follow company policies and procedures to maintain consistency and quality in customer interactions.
Keep abreast of updates and changes in product offerings and policies.

- Feedback Collection:
Gather customer feedback on products, services, and overall satisfaction.
Communicate valuable insights to the relevant departments for continuous improvement.

- Cross-functional Collaboration:
Collaborate with other teams, including the sales and marketing teams, to share customer insights and improve overall customer experience.

- Proactive Communication:
Keep customers informed about updates, promotions, and relevant information.
Proactively reach out to customers to ensure their needs are met and expectations are exceeded.

Job requirements:
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and customer-focused mindset.
- Patience and empathy in dealing with customer inquiries and concerns.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Familiarity with customer support software and ticketing systems is a plus.
- Previous experience in customer support or a related field is advantageous.

Why Join Us?
Impactful Work: By assisting mission-driven tech startups like Wix, Grammarly, and Mindvalley in hiring the best A-Players, you'll contribute to meaningful and fulfilling work.
Close Collaboration with Founders: Direct interaction with founders offers a unique opportunity to learn from top entrepreneurs in the industry.
Human-Centric Culture: We prioritise a supportive, friendly environment where team members care for and uplift each other.
Reputable and Trusted Team: Our dedication to excellence in recruiting is reflected in the fact that all our clients come through referrals.

Job description
We are looking for a Sales Development Representative to join our team. As an SDR, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales team to ensure that our company’s sales goals are met.

We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.

Responsibilities:
• Identify potential customers and generate new business opportunities for the company
• Contact and qualify potential customers
• Set appointments and follow up on leads
• Track progress towards meeting sales goals
• Collaborate with the sales team to develop strategies for reaching sales targets
• Use customer relationship management (CRM) software to manage leads and sales activities
• Stay up-to-date on market trends, competition, and industry developments
• Provide regular reports on sales activities and results to management.

Job requirements:
• 2-3 years of experience in sales or customer service
• Proficiency in customer relationship management (CRM) software
• Strong verbal and written communication skills (English B2-C1)
• Ability to build and maintain relationships with potential clients
• Knowledge of sales techniques and strategies
• Strong problem-solving and negotiation skills
• Time management and organizational skills
• Ability to work independently and as part of a team
• Flexibility and adaptability to change
• A desire to learn and grow in the sales field

Why Join Us?
Impactful Work: By assisting mission-driven tech startups like Wix, Grammarly, and Mindvalley in hiring the best A-Players, you'll contribute to meaningful and fulfilling work.
Close Collaboration with Founders: Direct interaction with founders offers a unique opportunity to learn from top entrepreneurs in the industry.
Human-Centric Culture: We prioritize a supportive, friendly environment where team members care for and uplift each other.
Reputable and Trusted Team: Our dedication to excellence in recruiting is reflected in the fact that all our clients come through referrals.

Job description
About us: We are a fully remote recruiting company with a mission to help impact-driven companies with hiring top 5% talents on the market to match your specific business requirements.

We are seeking a skilled and motivated General Recruiter to join our team in identifying and hiring exceptional remote business assistants. In this role, you will play a critical part in building a high-performing team of remote professionals who can provide vital support to our clients. The ideal candidate will have a keen eye for talent, strong communication skills, and a deep understanding of the qualifications necessary for successful business assistant roles.

Responsibilities:
- Talent Sourcing and Acquisition:
Utilize various recruitment channels to source, identify, and attract potential remote business assistant candidates.
Review resumes and applications, conduct initial screenings, and coordinate interviews.
 - Candidate Assessment:
Evaluate candidates' qualifications, experience, and suitability for remote business assistant roles.
Conduct thorough interviews to assess candidates' skills, competencies, and cultural fit.
 - Collaboration with CEO and Operations Manager:
Partner with CEO and Operations Manager to understand their staffing needs.
Develop job descriptions and requirements tailored to specific business assistant positions.
 - Candidate Experience:
Provide a positive and informative candidate experience, including clear communication throughout the recruitment process.
 - Data Management:
Maintain accurate and up-to-date records of candidate information and recruitment activities in our applicant tracking system.
 - Team Management:
Help manage assistants in training by providing timely feedback and creating relevant tasks to evaluate their expertise level.

Job requirements:
- 2-3 years of relevant full-cycle recruiting experience with a focus on administrative positions
- English B1
- strong organizational and time management skills with the ability to handle multiple recruitment processes simultaneously
- proficiency in using applicant tracking systems and recruitment software
- excellent interviewing and assessment skills to evaluate candidates' qualifications and cultural fit

Job description
We are on the hunt for an exceptional Talent Sourcer to join our fully remote recruiting team. This role will focus on identifying and sourcing the cream of the crop, the "A-Players" for our exclusive clients. 
"An A-Player is an employee who has a 90% chance of performing in the top 10%" (Brad & Geoff Smart). 
We believe in helping impact-driven companies flourish by curating a pool of top-notch talent and exclusively hiring them for startups with a mission. Our notable clients include Grammarly, Wix, Mindvalley, Reface, Veriff, EsperBionics, and more.
Why Join Us?● Impactful Work: By assisting mission-driven tech startups like Wix, Grammarly, and Mindvalley in hiring the best A-Players, you'll contribute to meaningful and fulfilling work.● Full Transparency: We operate with an open budget, allowing you to know all company income, expenses, salaries, and bonuses.● Close Collaboration with Founders: Direct interaction with founders offers a unique opportunity to learn from top entrepreneurs in the industry.● Human-Centric Culture: We prioritize a supportive, friendly environment where team members care for and uplift each other.● Strategic Partnerships: Leverage our strong connections with VCs, banks, and universities to expand your network and propel your career.● Reputable and Trusted Team: Our dedication to excellence in recruiting is reflected in the fact that all our clients come through referrals.
Responsibilities:● Develop a robust and comprehensive sourcing strategy.● Utilize creative methods to engage with the most skilled individuals, delivering personalized outreach messages.● Partner with our clients to identify the perfect A-Players for their team.● Assist our team in identifying the best-fit clients.● Continually refine our sourcing processes and the A-Players Sourcing Script. Stay attuned to the market and modify sourcing strategies as needed (e.g., recognizing companies with the highest hiring standards or other "signs" of A-Players).● Contribute ideas for company growth. We appreciate those who possess an "owner" rather than an "employee" mindset.
Job requirements:● Minimum of 5 years of experience in talent sourcing.● Excellent written communication skills in English. Capable of crafting captivating and succinct messages that resonate with potential candidates.● Exceptionally high emotional intelligence (EQ): Ability to quickly identify the most personal aspect in a candidate's profile and tailor a message that "clicks" with them.● Ownership Mentality: Demonstrate initiative, detest micromanagement, communicate effectively, provide clear estimates, and proactively address issues.● Startup Environment: Thrive in a dynamic, fast-paced, and challenging startup environment.
If the idea of making a real impact and working with a high-caliber team excites you, we'd love to hear from you!