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Резюме Project manager в Киеве - Valeria Vladimirovna, 27 лет | Rabota.ua

Valeria Vladimirovna

активно ищу работу

Project manager

Киев 27 лет 17 000 грн.  

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Ключевая информация

Project manager of project:

  • development of the Base of internal regulation documents.

Опыт работы

The main specialist of the department of project portfolio and project methodology management of the
ноя 2015 - настоящее время (3 года 2 мес)

JSC Oschadbank
Банки

Main responsibilities:

  • participation in the process of monitoring the compliance with the Bank requirements of project methodology by its institutions;
  • participation in the development and approving of the roadmap for project implementation within functional blocks;
  • participation in the development of the normative and methodological documents (standards, procedures, regulations etc.) of project management;
  • participation in the provision of methodological and consulting support of project managers in the preparation of project documentation;
  • creation of the repository of project documentation in SharePoint;
  • acting as a secretary of the Design and Technological Committee (preparation of the agenda, minutes of the conducted meeting etc.);
  • coordinator of the project office in risk management projects.

Key achievements:

     

  1. Developed portal of project documentation, Project and Technological Committee, coordinator councils.
  2.  

  3. Approved the regulations for business process on meeting work of the Project and Technological Committee, coordinator councils.
  4.  

  5. Prepared the regulations on development, harmonization of the finance model as well as the methodological recommendations on project management in JSC «Oschadbank».
  6.  

Project manager of project «Repository internal regulations documents».


Analyst of the Bank methodology management and process management in PJSC «Prominvestbank» of the Op
июл 2014 - ноя 2015 (1 год 5 мес)

Prominvestbank / Проминвестбанк(http://www.pib.ua)
более 500 сотрудников Банки

Main responsibilities:

 

Process management:

 

  • Writing business schemes / regulations / business rules / customer's handbook / instructions / policies / rules;
  • Implementation of the optimization, automation and documentation on the DMAIC method (6Sigm);
  • Development of the technical tasks / applications for the Department of information technologies, if the optimization measures include automation of business process;
  • Implementation of testing / optimization pilot changes on the results of automation;
  • Ensuring the introduction of the optimized business process;
  • Ensuring the training of the business process participants;
  • Measurement (collection) of the actual business process parameters, including the determination of the optimal number of FTE resources, involved in the business process implementation;
  • Participation and introduction of bpmK2_VND on harmonization of bank's internal regulations;
  • Automation project implementation in bpmK2 of the business process in areas of Bank's activities;
  • Automation in bpmK2 of the business processes on harmonization of the administrative and economic agreements, interactive voting.
  • Development of Dashboard-top FTE calculation for resource management divisions;
  • Preparation of the presentation to directors.

 

Bank methodology:

 

  • Standardization, harmonization and approving of the internal regulations, developed by the Bank's structural divisions;
  • Maintaining of the actual base of the Bank's internal regulation documents;

 

Project management:

 

  • Implementation of projects on the bank business models' development and introduction;
  • Analytical and monitoring work on projects within the project portfolio, namely :
  • Formation of project portfolio;
  • Performance of calculations of economic effects on the projects;
  • Ensuring the achievement of projects' objectives;
  • Maintaining the current project reporting on the corporate web-site (for reading by Customers and Sponsors of the projects);
  • Development and approval of the acts on bank's internal activity for projects implementation;
  • Monitoring the Customers' satisfaction after project introduction.

 

KEY COMPETENCES:

 

Project manager of project:

  • development of the Base of internal regulation documents.

Business analyst of the Operational support division of PJSC «Prominvestbank» of the Retail operatio
сен 2013 - июл 2014 (11 мес)

Prominvestbank / Проминвестбанк(http://www.pib.ua)
более 500 сотрудников Банки

Main responsibilities:

 

  • Testing and detection of the errors in the software of CRM-system according to the technical task for «department worker» module;
  • Testing and detection of the errors in JetВ2 (individual deposit safes) for «department worker» module;
  • Writing of the test-cases;
  • Writing of the instructions for working with Bank's systems (CRM / Way4);
  • Provision of the comments to the Agreements with clients;
  • Consultation of the departments on all issues;
  • Concluding the deals on deposit safes with clients;

  • Writing/registration of URSs (User Requirement Specification).


Specialist of the Complaints Department in PJSC «Promivestbank»
апр 2013 - сен 2013 (6 мес)

Prominvestbank / Проминвестбанк(http://www.pib.ua)
более 500 сотрудников Банки

Main responsibilities:

 

  • Maintaining, statistical analysis of the clients' requests processing in the complaints department;
  • Consulting the staff of the Contact Center Administration and other divisions of PJSC «Promivestbank» on processes, complicated, non-standard situations ;
  • Processing of the clients' requests in CRM (connection/disconnection/incorrect work of the SMS-notification system, incorrectly accrued %% on MPK, etc.);
  • Processing of the oral and written clients; complaints;
  • Work with problematic clients;

Образование

Kyiv National University of Construction and Architecture(Киев)
Год окончания 2018

Project Management. Information Technologies

Taras Shevchenko National University of Kyiv(Киев)
Год окончания 2014

Corporate Finances

National University of Kyiv-Mohyla Academy(Киев)
Год окончания 2012

Finances and Credit

Владение языками

Английский- средний

Курсы, тренинги, сертификаты

Lean technologies(Киев)

Год окончания 2014

in PJSC Prominvestbank

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