Part-time Customer support (German support speaker/Kundenbetreuer gesucht)

About us:

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion. Founded in 2018, Royalcoins is one of Australia’s fastest-growing crypto exchanges, looking to expand into Europe. We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry.

Job Description:

• Lead and manage ongoing due diligence of existing customers;
• Perform new customer onboarding: verify submitted documents, perform due diligence and risk assessments, research and analyze KYC elements;
• Identify and ensure constant improvement of Onboarding / Ongoing Due Diligence procedure's quality, prepare action proposals;
• Identify opportunities for work process automation and best practice application;
• Participate in the development of other KYC, onboarding, and due diligence initiatives and projects;
• Support team colleagues in daily tasks.

WHAT WE'RE LOOKING FOR:

• 2+ years of experience in a Compliance related function, preferably in a financial institution;
• High level of integrity maturity, ability to handle sensitive and confidential information with discretion;
• Excellent written and verbal communication skills in English and German.

Starting salary of 500 USD, depending on the qualification, can be higher.
Part-time job - working hours 10:00-14:00.

Apply by sending your CV in English.