Solution Manager

Responsibilities

Pre-sales

• Assist in all phases of the pre-sales process
• Serve as the Subject Matter Expert of Netcracker products & solutions
• Work with multiple Account Executives to support opportunity qualification process
• Prepare technical part of response to RFx
• Serve as the Subject Matter Expert of Netcracker products & solutions
• Drive Technical, Management and Executive Meetings
• Solution presentation creation and delivery
• Gather and define technical and functional requirements from customers
• Assist account teams in ensuring customer satisfaction
• Participate in preparation of product demonstrations, including specification, testing, and delivery
• Travel to customer sites worldwide

Solution Management

• Managing product requirements and roadmap
• Creation of pre-sales and marketing materials
• Collaboration with multiple teams, from Engineering to Product Marketing, SDO, Sales, etc
• Collecting, interpreting and prioritizing customer, market and internally-driven requirements

Qualifications

• At least 5 years' experience in Telco, SI or Software company in one or more of the following areas
• Software development & sales support
• Implementation of software products
• Product lifecycle management
• Excellent communication and presentation skills
• Deep understanding in one or more domains
• Virtualization and cloud technologies: KVM/OpenStack, VMWare. AWS, XaaS, VM/service lifecycle management, service catalogues, portals, etc
• Standards and solutions for OSS / BSS
• Major industry standards: eTOM, SID, TAM, ITIL, OSS/j, MTOSI, etc
• Some IT and/or software development experience in one or more of the following areas: mission-critical applications, network management systems, Operations Support Systems, general large-scale system architecture, large-scale databases
• Knowledge of the global telecommunications market and the main trends in IT
• Knowledge of software implementation methodologies and interaction between different teams of the customer and vendor: Agile, DevOps, etc
• Strong technical abilities to hold your own in debates with technical architects and engineers
• Gathering and transforming business requirements and market needs into a successful product strategy
• Strong organizational, written, and oral communication skills
• Experience presenting to executive leadership and handling sensitive customer situations
• Ability to lead and work autonomously
• Willingness to travel
• Fluent English

Frequency of business trips - once a month

We offer

• Opportunities for career development
  
• Opportunities to make business trips
  
• Professional growth in the international business environment
  
• Medical insurance for employees
  
• Friendly atmosphere, sports activities and corporate events
  
• Salary will be discussed individually with the successful candidate