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Technical Writer (with Spanish); Kyiv, Lviv, Dnipro, Kharkiv, Rivne, Chernivtsi, Ivano-Frankivsk (ID 67737)

SoftServe
2 года назад
13 августа 2021
Киев

WE ARE

SoftServe is a place where people have everything they need to pursue their passion. Our culture inspires creativity without being pushy. SoftServe isn’t just about technology — it’s about open-minded people who love technology and pursue their passion for innovating. Just like you!

Our team works with a giant in the mining industry headquartered in Vancouver, Canada, and operating all over Canada, the US, Australia, and Chile. We are fully equipped and focused to achieve amazing results together. But what does it mean?

Our software leads client’s hardware, saves the planet from pollution, and reduces waste. Good enough to call it “amazing results”?

Mining is an amazingly interesting, broad, and challenging domain. Having dived into it about 2.5 years ago, we are now developing several web applications and dashboards for different categories of users simultaneously.

The goal of all our products is simplification, time, and resource-saving. And we rock!

Our expertise, knowledge, and dedication are highly valued by the customer and earned us a status of a trusted vendor. SoftServe keeps being engaged in new activities, and here we are looking for new talents to expand our fantastic team.

YOU ARE

Our perfect candidate has a grip on understanding the business aspect of client’s products and delivering all kinds of user assistance. You are to communicate with system-oriented developers and business-oriented stakeholders effectively, drive full-dress investigation before getting down to presenting your findings to the audience, and organize various types of information into self-contained pieces.

Key Requirements

  • Upper Intermediate+ level of English
  • Upper Intermediate+ level of Spanish
  • Excellent written and spoken communication skills
  • Experience in estimation, aligning, and managing own tasks
  • Microsoft Office (Word, PowerPoint, and Excel) skills

Would be a plus

  • Experience with authoring tools like Adobe Technical Communication Suite, MadCap Flare, Confluence, or Zendesk
  • Background of working in screen-capturing and video development tools (Adobe Captivate, Camtasia)
  • Knowledge of plain English/Spanish guidelines and international writing standards (Microsoft, Apple, etc.)
  • Basic knowledge of HTML, CSS, and XML
  • Work experience within Agile (Scrum) methodology
  • Attention to details, striving to immerse in technical peculiarities
  • Flexibility and responsibility
  • Ability to work in a team and individually

YOU WANT TO WORK WITH

  • Deep diving into the business aspect of products that you document
  • Identifying project and documentation requirements to produce corresponding user assistance
  • Conforming to the TechComm project requirements, following style recommendations and guidelines
  • Creating and updating both end-user and developer documentation
  • Developing complex technical illustrations (diagrams, workflows, and similar)
  • Arranging product documentation a way to ensure usability and convenient navigation
  • Developing complex simulation or simple interactive videos
  • Performing editorial review of the documentation created by another TC
  • The client to elicit requirements, validating and approving your work at main stages of documentation development life cycle

TOGETHER WE WILL

  • Collaborate closely to advocate user’s needs in documentation
  • Work on dynamic projects and still at the very stable place of work
  • Grow technically and contribute to a worthy product
  • Enjoy access to experienced specialists willing to share their knowledge
  • Have access to strong educational and mentorship programs
  • Grow professionally and learn from each other
  • Care about your individual initiatives, just come and share your ideas!
  • Enjoy flexible working hours in a friendly environment
  • Have many other advantages such as team buildings, attractive salary, package of benefits, language classes, and so much more

Юлія Чепурко

SoftServe — вакансия в Technical Writer (with Spanish); Kyiv, Lviv, Dnipro, Kharkiv, Rivne, Chernivtsi, Ivano-Frankivsk (ID 67737)
SoftServe — вакансия в Technical Writer (with Spanish); Kyiv, Lviv, Dnipro, Kharkiv, Rivne, Chernivtsi, Ivano-Frankivsk (ID 67737): фото 2
SoftServe — вакансия в Technical Writer (with Spanish); Kyiv, Lviv, Dnipro, Kharkiv, Rivne, Chernivtsi, Ivano-Frankivsk (ID 67737): фото 3
SoftServe — вакансия в Technical Writer (with Spanish); Kyiv, Lviv, Dnipro, Kharkiv, Rivne, Chernivtsi, Ivano-Frankivsk (ID 67737): фото 4

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