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Middle Technical Communicator (Kyiv, Cherkasy, Kropyvnytskyi, Vinnytsia, Zhytomyr), ID 65223
WE ARE
SoftServe is a leading technology solutions company specializing in software product and application development and services. Our mission is to be a valuable partner for our clients (from start-ups to large enterprises) who represent different domains e.g. health care, retail, enterprise, automotive, education, etc. We measure our success by our clients’ success.
Our company is looking for a smart technical communicator (if you are a technical writer, it is also an excellent fit) who will be working in cross-functional teams or be involved in SoftServe own projects.
YOU ARE
- Having 1-2 years of working experience as a Technical Communicator, Technical Writer, or Information Developer
- A holder of an advanced or proficient level of English
- Demonstrating excellent written and spoken communication skills
- Experienced in estimation, aligning, and managing own tasks
- Confident in Microsoft Office (Word, PowerPoint, and Excel)
- Skilled in authoring tools like Adobe Technical Communication Suite, MadCap Flare, Confluence, or Zendesk
- Experient in working in screen-capturing and video development tools
- Having knowledge of plain English guidelines and international writing standards (Microsoft, Apple, etc.)
- Understanding HTML, CSS, and XML
- Familiar within Agile (Scrum) methodology
- Attentive to details, striving to immerse in technical peculiarities
- Flexible and responsible
- Able to work in a team and individually
YOU WANT TO WORK WITH
- Diving deep into the business aspect of products that you document
- Identifying project and documentation requirements to produce corresponding user assistance
- Conforming to the TechComm project requirements, following style recommendations and guidelines
- Creating templates for online or printed documentation
- Creating and updating both end-user and developer documentation
- Developing complex technical illustrations (diagrams, workflows, and similar)
- Arranging product documentation a way to ensure usability and convenient navigation
- Wresting information from SMEs and ensuring that they provide technical review of your content
- Client to elicit requirements, validate and approve your work at main stages of documentation development life cycle
- Performing editorial review of the documentation created by another TC
- Creating and styling presentations, developing templates for them
- Developing complex simulation or simple interactive videos
TOGETHER WE WILL
- Collaborate closely to advocate user’s needs in documentation
- Work on dynamic projects and still at the very stable place of work
- Grow technically and contribute to a worthy product
- Enjoy access to experienced specialists willing to share their knowledge
- Have access to strong educational and mentorship programs
- Grow professionally and learn from each other
- Care about your individual initiatives, just come and share your ideas!
- Enjoy flexible working hours in a friendly environment
- Have many other advantages such as team buildings, attractive salary, package of benefits, language classes, and so much more
Юлія Чепурко