Senior Project Manager

Job Purpose: 

As a Senior Project Manager, you will be responsible for several projects focused on product development and maintenance, managing several teams either directly or through subordinate managers using your business acumen and experience.

Your major goals are the following:

• Leading several teams of 50+ project members towards reaching the project goals and objectives
• Being on top of communication between SoftServe and the client
• Shaping and managing the client's expectations
• Ensuring the project deliverables conform to the budget, scope, schedule, and quality during all phases of the SDLC: initiation, analysis and design, execution, monitoring and control, and completion

Must have:

• Extensive knowledge of different SDLCs and experience in adjusting them to the needs of a specific customer
• Proficiency in using the project management tools
• Knowledge of the project pricing model and billing procedures
• Excellent risk management skills
• Experience with project and budget estimation
• Experience in managing financial statements on the project
• Experience in leading a team of 40+ people
• Proven experience in team management: team-building, motivation, conflict resolution, etc.
• Strong communication skills
• English Level - Upper-Intermediate
• Great planning and decision-making skills
• Cross-cultural awareness
• At least four years of proven experience in project management and successful track records
• Willingness to travel: trips to the US at least once a year

Nice to Have:

• Professional Certification
• Experience in Health care/Life science domain
• Technical background
• Experience in managing project through subordinate managers

Soft Skills:

• Proactive, forward-thinking and passionate about project management
• Being able to resist stressful work conditions
• Possess a high level of ownership, enthusiasm and a collaborative, professional temperament
• Problem solver
• Analytical and Critical thinking
• Flexible

Duties and Responsibilities:

• Leading software development teams and directing their activities so that the project is run within the constraints of scope, schedule, budget, and resources
• Managing the projects-related day-to-day operational activities either directly or through the subordinate managers
• Define, communicate, implement and monitor quality standards on all project deliverables
• Understand and communicate client business needs to the project team
• Ensuring status reporting to the stakeholders of different levels
• Ensuring the project-related metrics, such as CSAT, ESAT, and the turnover rate, are at the target level
• Encourage and lead the innovation process for the current customers
• Managing the client's expectations; monitoring and contributing to the increase of CSAT; facilitating the project-related client communication at all levels
• Facilitating the process of creating and maintaining the project legal documentation, such as the Statement of Work, Project Proposal, and Change Orders
• Facilitating the development of business opportunities within the project
• Ensuring that project revenue and profit targets are achieved; expenses are managed according to the budget and project development plan
• Defining and implementing personal career development plans for direct subordinates
• Effectively manages the project staffing
• And others