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02.04.2021

Senior technical support engineer

Luxoft
IT
    • roject Description:Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes. Multiple Luxoft teams (140+ people) are involved in development and support of a range of client applications.

      We are looking for an experienced L2/L3 Technical Support Engineer to support client's Smartstream Intraday Liquidity Management application.

      Technologies used: Oracle, PL/SQL JBoss 7, JMS, Control-M, Linux shell scripting
      Opportunities: Rapidly growing team with opportunities for working directly with business users, expanding technical and capital markets knowledge, and developing consultancy / soft skills. Working along with highly professional and experienced engineers gives opportunity for learning new and farther development of technical skills.
    • Responsibilities:Ensure EoD batches are completed successfully and within the set SLAs
      Communicating with client/neighboring teams on issues raised
      Follow the incident and problem management processes
      Monitor the alerts and logs produced
      Take part in change management process: raise Change tickets, install and support the code upgrade/patches
    • Mandatory Skills Description:Experience working as L2/L3 support
      At least 2 years of experience with SQL Oracle SQL scripting and PL/SQL).
      Linux shell scripting and support.
      Scheduling software experience (Control-M, Autosys)
      Experienc in working with code repositories (GitHub, SVN)
      Jboss 7 server knowledge, configuration and support
      Jboss JMS Queue support