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Kyivstar/Київстар — вакансия в Analyst Revenue Assurance And Fraud Management
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Analyst Revenue Assurance And Fraud Management

Kyivstar/Київстар
4 года назад
21 ноября 2019
Львов

Do you want to be part of a team that engages over 235 million customers across 12 rising markets? Do you want to pioneer new experiences to hundreds of millions of customers in the markets of tomorrow? We are doing things never thought possible.

 

 

Job Summary

The objective of this role is to conduct the specified Revenue Assurance and Fraud Management measurements. After conducting a series of measurements and reconciliations, the Analyst will follow each leakage incident through to resolution, ensuring that root causes are identified and reported.

As indicated, this position will entail the day to day running of investigations into suspected revenue leakage events, including case and project management, hands on investigation and collaboration with more senior members of the RAFM team in HQ in Amsterdam or other teams within Veon subsidiaries.

 

Critical Competencies Required

  • Bachelor degree and above;
  • Business related or IT education background
  • Proficiency in Ukrainian & upper-intermidiate English (local Lviv team is reporting to English speaking management)
  • Ability to have flexible working schedule
  • Highly competent in MS Excel
  • Writing basic SQL scripts, knowledge of building reports using Microsoft Office and Business Objects for reporting would be an advantage
  • Strong analytical skillset and creative problem solving ability
  • Exceptional attention to detail and accuracy
  • Ability to organize own work to meet strict deadlines

 

Job Responsibilities

  • Using both manual and automated testing methods, in addition to mining Telecom/Tech transaction data and database tables, Analyst is responsible for the development and execution of revenue assurance and fraud management measurement plans. This role may also include some requirements for gathering data from legacy applications.
  • The Analyst will conduct a series of measurements and reconciliations to establish deviations between actual outputs, expected outputs and established key performance indicators.
  • The Analyst will then be responsible for collating, registering and investigating leakage issues throughout their lifecycle in accordance with the defined issue analysis processes.
  • The Analyst will facilitate the creation of a leakage Issue Log, including tracking the implementation of the specified risk response strategy. Regular reports will be issued on the actions carried out.
  • Cost-Benefit Analysis. Evaluate the economic and strategic costs and benefits of programs and work with management to execute those strategies as efficiently as possible.

Working at VEON demands a high standard of business ethics and adherence to our legal obligations, our values and our Code of Conduct and supporting compliance policies and procedures. Our pioneering spirit is embodied in our values to be customer obsessed, entrepreneurial, innovative, collaborative, and truthful.  Being truthful requires us to act ethically, honestly, and with integrity. 

 

Kyivstar/Київстар — вакансия в Analyst Revenue Assurance And Fraud Management: фото 2

Київстар – телеком-оператор №1 і широкий горизонт для реалізації ідей і талантів

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