Sales manager (gambling/ betting/ dating)

We’re an i-gaming (online casino) company of more than 180 employees, founded in 2016, with offices in Ukraine, Latvia, South Africa and Moldova. Our products focus on markets in Australia, Canada, Germany, Switzerland, and Brazil among other countries.

We are seeking to expand the team with an addition of a Sales Manager (English speaking). The successful candidate will be tasked with handling a selection of customers while joining a great team atmosphere that delivers players the care and attention required to experience the best service in the industry.

Skills/Qualifications required:

• Previous experience in customer service role, IGaming field is an advantage but not a must – 6+ months

• Friendly, confident and positive communicator

• Advanced/Fluent English language, both written and spoken

  Responsibilities:

• Build trust and strong relationships with customers

• Handle customers’ day-to-day queries, including out of hours when necessary, to provide the best possible service

• Monitor customer behaviors, interests, and ensure that customer expectations are met

• Maintain regular contact with customers through a variety of channels (chat-room, phone, email, messengers)

• Meet (and exceed) commercial targets for assigned clients

• Propose recommendations based on interactions with customers

• Monitor individual customer performance

• Manage customer accounts and, when needed, update customer information in database

• Close collaboration with other departments

• Inform customers, make commercial offers, personal offers tailored to customers

• Go an extra mile to provide a truly personal customer experience

Do not miss your chance! We look forward to welcoming you to our team!

Please send a resume with your salary wishes.