Solar Inverter Service Engineer

If you are considering the challenge of becoming an integral part of a rapidly growing company, then we are looking for you, as we require a dedicated, innovative character to work with both internal and external forces on products and services to clients within solar energy and MV transformer station field. This may be the opportunity you've been looking for. We are offering a challenging position, with the opportunity to grow with us as well as a good salary and benefits package.

Pre-sales support 

•Pre-sales testing support, holding workshops with customer or partner on technical issues.

•Bidding support on technical and engineering related part.

•Presentation of the technical service, solar products during some living exposition of solar energy

•Follow up issues that may arise during testing/workshop/bidding activities.

Engineering support

•Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test.

•Onsite support for site survey, installation or commissioning when necessary.

•Commissioning, improvement of the troubleshooting, intervention on site when necessary Interface with engineering partner to locate technical problems that may arise during the engineering process.

Maintenance support.

•Responsible for Hotline support and level 2 engineer support;

•Responsible for SLM and TLM technical support service to customer or partner independently or jointly with a technical support team.

•Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA.

•Responsible for handling technical cases on ticket system

•Responsible for Network Upgrade/Swap according to the team planning.

•Responsibilities include but, not limited to: Monitor the quality of on-site operation, updating Quality analysis and improvement processes.

Identification of Safety Issues and Stressors Associated with This Role:

•Working with live three-phase electricity which may up to 35kV AC voltage, and 1500V DC voltage

•Manual handling

•Driving long distances

•Working outside in bad weather conditions

Main Contacts (internal and external)

•Huawei Clients in the form of Solar and MV system: Developers, EPCs, Funders, Distributors, Service partners, Installers

•HUAWEI Employees: Account Team, Logistics, Customer Services

•Huawei R&D

•Huawei Partners

Qualifications:

Key Attributes

•Familiar with the electrical knowledge and power system

•Capacity to work with solar and MV system and transformer station

•Good customer relationship management skills

•Ability to absorb and then fully communicate technical information and data

•Approachable, adaptable and solution-orientated

•Very organized, reliable and consistent

•Tenacious, Dedicated and Self-sufficient

•Ability to co-operate and work with peoples from different cultures

Experience Required

•At least 3 year in solar energy industry or MV system or equivalent (technical service, commissioning service)

•Focused customer service background

•Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information

•Good Understanding of PV plant structures, roof top structures.

•Multi-skilled in both the theoretical and practical aspects of electrical work

•Network engineering / Routing skills are a plus

•Failure investigations and advice

•Speaking Languages: English/

Qualifications

Essential:

•Be used to work with DC and AC current, hold the operation license with high voltage (if government request)

•Be aware about risks also responsibility for team members when working on-site

•Driving License

Desirable:

•Ideally B.Sc. or M.sc. degree in an Electrical discipline or equivalent

•Education as electrician or higher

•Being interested / motivated to learn more about power electronics

About Huawei :

Founded in 1988, Huawei Technologies is one of the fastest growing telecommunication and network solutions providers in the world. It is one of the worldwide leading suppliers in the field of Broadband Network (NGN, DSL, MSAN), Mobile Network (GSM/GPRS, UMTS, CDMA), Optical Network, Data Communication, Software, Applications (Intelligent Network) and SmartPV product. Huawei Technologies experienced a fast growth in the last decade with offices in more than 50 countries in the world and supplied its diversified products and solutions to more than 60 countries including UK, Germany, Spain, France, Italy, Portugal, the Republic of Ireland, Sweden, USA, Russia, Brazil, Peru, Egypt, South Korea, Australia, Thailand and China, etc. We sincerely invite professionals who have rich working experience in IT/Telecom companies to join us and develop together with Huawei. For further information, please visit us now at http://www.huawei.com