1C Solution and Support Developer

Scope and Responsibilities:

Scope 

The Developer will perform development and support activities for Finance, Billing and CRM systems supporting ACO Ukraine and the Republic of Moldova. S/he will act as back-up when the lead is unavailable.  

Amadeus is a world-wide company, and the Developer will interact with people in other countries. 

Solution Development and Defects Fixes  

- Perform all phases of development of specific changes to the system: 

• Collect business needs from key stakeholders and determine other types of requirements (security…) 

• Design the solution to meet the needs and requirements 

• Implement the solution and perform appropriate levels of testing 

• Work with the requestor and key stakeholders to validate the solution 

• Communicate to stakeholders and implement the solution in production 

- Ensure the quality of the solution and strive to identify and fix all defects 

- Ensure the Implementation and continuous improvement of the development processes 

Customer and Production Support  

- Ensure the systems are available according to availability agreements with key stakeholders 

- Ensure the systems are working correctly and the business teams can perform their work. Address any incidents, fulfill any request as necessary 

- Become a recognized customer point of contact for all inquiries or support issues and services requests on the systems in scope. 

- Manage customer satisfaction and service experience with a specific emphasis on customer care and the collection of customer feedback 

- Ensure the Implementation and continuous improvement of the Incident and service management processes 

- Advise internal partners on potential support issues and risks  

- Use consistently ITIL best practices 

Candidate Profile

The candidate will have experience developing and supporting 1C as well as understanding how to configure it. Other side applications are also used therefore the candidate must be able to work in a diverse environment. 

Good communication skills are required to work with local business partners, users as well as other Amadeus team members. 

The candidate must be able to work independently. 

Skills Needed

General development and support experience > 5 years 

1C development > 5 years 

SQL > 5 years 

Windows server and SQL server administration > 5 years 

Web services > 2 years 

SAP or another similar ERP system > 2 year 

Ukraine accounting practices > 2 years 

International accounting practices > 1 year 

Some knowledge of FlyDoc, MeDoc 

Similarities with C#, Java Script will be nice to have 

Languages: 

• Ukrainian                Fluent 

• Russian                    Fluent 

• English                    Upper-Intermediate  

About Amadeus:

At Amadeus, we enable better travel through travel technology and create the new and unexpected in the world of travel. And you can do that too!

We are a global team of over 16,000 professionals from 149 nationalities and work in 190 countries. Join us in adding your voice to our diverse mix to create better discussions, decisions, and results for all.

Be innovative. Be effective. Be Amadeus.