Customer Support Agents (Remote)

Credit Sense develops credit risk algorithms, machine learning web applications and other supporting technologies for the online banking industry. We've created a market proven cloud-based platform that can asses a customer’s credit risk utilizing machine learning and big data analytics to deliver a significant lift in customer portfolio performance.

We invite you, a highly-motivated, result-oriented Customer Support Representative to join our team in our Kyiv office on a full-time position.  

What you will need to do:

• Handle incoming applications and calls
• Communicate with clients over the phone and help them get through the verification process
• Deal with additional customer support requests that come up
• Deny bad applications and finalize the good ones

You are our successful candidate, if you are:

• Fluent in English (both writing and speaking); Spanish is a big plus;
• Customer orientated;
• Problem solver;
• Possess good analytical skills is a big plus
• Background in phone customer support is a plus (if you have no experience, we are ready to teach you);
• Attentive to details;
• Team player

What is in for you?

• Competitive salary + high bonuses;
• Working hours 14:00 - 23:00 or 16:00 - 01:00 (including 1h break) Mon-Fri;
• Paid taxi or shuttle bus on the way back home;
• Comfortable office with young and international team;
• Professional development and growth
• Team buildings and corporate parties, Happy Hours;
• Medical insurance.

Are you active, ambitious and able to work on the result? Then we are waiting for your CV!