2019-06-12 12 июн 2019 Опубликовано 4 дня назад

Customer Service Representative

15 000 грн.

Недвижимость и Девелопмент
проверено
  • Компания проверена по коду регистрации в Гос. реестре.
  • Все вакансии этой компании актуальны и проверены.
Работа в Customer Service Representative

Особенности вакансии

Вид занятости

  • Полная занятость

Район/массив

  • Шевченковский район

Знание языка

  • Английский язык
полная занятость
Английский (выше среднего)
Русский (свободно)
Украинский (свободно)

Описание вакансии

Regus as a global provider of ready-to-go offices and other business solutions is looking for candidates on position of Customer Service Representative at reception.

The CSR is in charge to provide exceptional, professional service to Business Centre existing and potential clients in order to increase client retention within the center. He/she is responsible to ensure the general upkeep and appearance of the Regus center according to Regus standards and to assist sales / marketing of the center to generate customer service revenue.

 

Requirements:

  • Specialist with a working experience such as customer service, personal assistant, secretary, administrator or receptionist would be a benefit
  • Higher education
  • Proficient with MS Outlook
  • High level of communication skills
  • Capable to work under changing demands and emergencies
  • Ability to fulfill multiple tasks at once
  • Excellent administration skills, good time management skills and flexibility are a must
  • Accuracy and fluency in English, Ukrainian & Russian
  • Result-oriented, enterprising and responsible person
  • Friendly and energetic

 

Key Responsibilities

  • Client full secretarial support ( incoming calls, Incoming and outgoing correspondence distribution,
  • Business centre full housekeeping on daily basis due to Regus standards
  • Billing procedure (clients charging, invoices raising, payments control, etc)
  • Work with suppliers on centre maintenance (products ordering, stock control, cost saving)
  • Business meeting and trips organization (Meeting room preparation, coffee breaks, hotels, taxi bookings etc)
  • Clients bad debt control (Debtors follow up)
  • Clients Move-in/out procedures (office set up, IT/Telecom set up, documentation control)
  • Proactive Meeting room up-selling
  • Actively Up-sell & cross-sell Regus products and services to clients
  • Internet /Telecom services set up and support

 

We offer:

  • Official Employment (with all law warranties)
  • Competitive salary offer
  • Medical insurance
  • Professional and friendly team and environment
  • Career opportunities and professional growth
  • Billing procedure (clients charging, invoices raising, payments control, etc)
  • Work with suppliers on centre maintenance (products ordering, stock control, cost saving)
  • Business meeting and trips organization (Meeting room preparation, coffee breaks, hotels, taxi bookings etc)
  • Clients bad debt control (Debtors follow up)
  • Clients Move-in/out procedures (office set up, IT/Telecom set up, documentation control)
  • Proactive Meeting room up-selling
  • Actively Up-sell & cross-sell Regus products and services to clients
  • Internet /Telecom services set up and support

 

Контактное лицо: Виктория

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