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28.10.2019

Support Engineer

Apriorit
IT - разработка ПО

    Apriorit, a product development company and leader in the software services with more than 17 years of experience, is looking for a Support Engineer. You will work in Fast paced project specializing in complex B2B corporate cybersecurity and cherishing hundreds of customers scattered across the globe.

     

    Responsibilities:

    • Support user inquiries on IT issues via phone / email / ticketing system and remote assistance. Assist with our solution's installation and configuration.

    • Prepare and deliver technical presentations and online demo explaining our solution to prospective customers. 

    • Comprehend prospects' business needs in collaboration with our sales account executives.

       

    Requirements:

    • English - Advanced.

    • 1+ year of relevant job experience.

    • Considerable experience with Windows OS: Windows Server, IIS, Active Directory.

    • High propensity to learn new technologies.

    • Excellent communication skills.

    Is a plus:

    • Good command of MSSQL.

    • Significant knowledge on cloud computing platforms.

       

    We offer:

    • Career and professional development.

    • Promoting direct & channel sales of cybersecurity solution.

    • Regular communication with English-speaking customers.

    • Large base of educational materials (lectures, books, video footage).

    • Professional, responsive, and friendly team.

    • Cozy and comfortable office in the downtown.

    • Flexible work schedule.

    • Voluntary health insurance.

    • Long-term employment with paid vacations (20 working days) and sick leaves.

    • Corporate and team-building events.

    • Relaxation zone equipped with ping-pong table, table football, air hockey.

    • Tea, coffee, and fruit for a good mood.

       

    We are looking forward to seeing you as a part of our team)

    Please send us your detailed CV.

    Apriorit - A Priority choice!