Support Engineer

Apriorit, a product development company and leader in the software services with more than 17 years of experience, is looking for a Support Engineer. You will work in Fast paced project specializing in complex B2B corporate cybersecurity and cherishing hundreds of customers scattered across the globe.

Responsibilities:

• Support user inquiries on IT issues via phone / email / ticketing system and remote assistance. Assist with our solution's installation and configuration.

• Prepare and deliver technical presentations and online demo explaining our solution to prospective customers. 

• Comprehend prospects' business needs in collaboration with our sales account executives.

   

Requirements:

• English - Advanced.

• 1+ year of relevant job experience.

• Considerable experience with Windows OS: Windows Server, IIS, Active Directory.

• High propensity to learn new technologies.

• Excellent communication skills.

Is a plus:

• Good command of MSSQL.

• Significant knowledge on cloud computing platforms.

   

We offer:

• Career and professional development.

• Promoting direct & channel sales of cybersecurity solution.

• Regular communication with English-speaking customers.

• Large base of educational materials (lectures, books, video footage).

• Professional, responsive, and friendly team.

• Cozy and comfortable office in the downtown.

• Flexible work schedule.

• Voluntary health insurance.

• Long-term employment with paid vacations (20 working days) and sick leaves.

• Corporate and team-building events.

• Relaxation zone equipped with ping-pong table, table football, air hockey.

• Tea, coffee, and fruit for a good mood.

   

We are looking forward to seeing you as a part of our team)

Please send us your detailed CV.

Apriorit - A Priority choice!