Technical Writer

Required skills:

• Experienced information developer, with a proven track record of writing for global audiences
• Good understanding of the documentation and user assistance production cycle
• Excellent communication skills
• Good knowledge of industry standard tools and technologies, with the ability to learn and adapt, for example: technical writing tools, content management systems, vector graphics tools, multimedia authoring tools, version control systems
• Proven 2+ work experience in technical or scientific writing and editing

Nice to have:

• Upper Intermediate English
• Experience with video instructions and guide production

Subject area:

• Software development
• Telecommunications
• Digital Service Providers

Duties:

• Writing user guides, tutorials, FAQs, release notes, API documentation and other product/projects related documents
• Structuring and organizing information in a manner appropriate to the method of delivery
• Collaborating with product development teams to obtain source information from personal investigation, internal project documentation and interviews with domain authorities
• Conducting documentation reviews and incorporating feedback into content
• Ensuring content meets the requirements of end users
• Tracking and reporting on the progress of the technical content lifecycle
• Ensuring that content maximizes comprehension and ease of use without the loss of precision and technical accuracy
• Create video instructions and guides