· Day-to-day management of the NOC team
· Monitor and support the company's production environments
· Manage production events/incidents end to end
· Recruit and train NOC engineers
· Establish, integrate and maintain complex monitoring systems such as SCOM, SPLUNK, New Relic, etc.
· Design and write monitoring solutions and automation for ever-changing environment
· Design, write and maintain playbooks for managing production events
· Assist in coordinating operations and engineering teams in order to identify errors and anomalies
· Identify ongoing gaps and potential risks for the company's customers/systems and escalate to relevant parties within and outside the company
· Work in close collaboration with various departments such as R&D, Product, Projects, IT, etc.
What we offer: