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18.11.2019

NOC Team Leader

Aspire Global
IT-software Manufacturing

    Responsibilities

     

    · Day-to-day management of the NOC team

    · Monitor and support the company's production environments

    · Manage production events/incidents end to end

    · Recruit and train NOC engineers

    · Establish, integrate and maintain complex monitoring systems such as SCOM, SPLUNK, New Relic, etc.

    · Design and write monitoring solutions and automation for ever-changing environment

    · Design, write and maintain playbooks for managing production events

    · Assist in coordinating operations and engineering teams in order to identify errors and anomalies

    · Identify ongoing gaps and potential risks for the company's customers/systems and escalate to relevant parties within and outside the company

    · Work in close collaboration with various departments such as R&D, Product, Projects, IT, etc.

     

     

    Job Requirements

     

     

    • Experience in advanced NOC or support position (Tier 3/4) - Must
    • Bachelor's technical degree (or similar) - Must
    • 24/7 availability for escalations and handling critical production incidents - Must
    • Knowledge with Scripting language, Bash, SQL - Must
    • Knowledge with network and applications architecture - Must
    • Strong understanding of web and web-related technologies - Must
    • Proven experience with Linux and Windows based systems - Advantage
    • Experience in leading NOC team - Advantage
    • Experience with centralized logs solutions (SPLUNK, Logz.IO, Logstash, etc.)
    • Experience with application monitoring solutions (New Relic, Dynatrace, AppDynamics, etc.)
    • Driven, Motivational, Hands-On and Responsible

     

    What we offer:

     

    • High-level compensation and regular performance based salary and career development reviews;
    • Medical insurance (health), employee assistance program;
    • Paid vacation, holidays and sick leaves;
    • Sport compensation;
    • English classes with native speakers, trainings, conferences participation;
    • Team buildings, corporate events.