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Customer support representative (German language)

13 000 — 18 000 ₴   по результатам собеседования
UBPO
2 года назад
12 июля 2021
Харьковул. Клочковская, 69

Our Company provides the highest standards of compliance and verification:

Email Support Services/ Customer Care Services/ Chat Support Services/

Programmatic digital media services

Business relationships are as diverse as the services we render. Today we proudly serve hundreds of customers in more than 30 countries, spanning 4 continents.

Responsibilities:

  • Verification specialist;
  • Compliance and customer support team;
  • Developing, implementing and managing of companies' compliance program;
  • Periodically evaluate existing Clients according to established policies and procedures;
  • Periodical review of documents records as to completeness, including verifying that due diligence has been performed;
  • Process entries to open/close clients' account on our KYC / Related Parties and database;
  • Communicate effectively and efficiently with relevant internal and external parties to obtain documents;
  • Perform further investigation on identified suspicious client and client’s transactions and report to management.

Requirements:

  • STRONG written and verbal communications skills in English and German;
  • Good PC skills;
  • Analytical mind

Personal qualities:

  • diligent and disciplined;
  • diligent to deadlines;
  • quick learner.

The Company offers:

  • Competitive position in a fast-paced working environment;
  • Career and professional opportunities;
  • Shift work schedule;
  • Possibility to work on challenging tasks in multinational team of professionals;
  • Cozy and comfortable office;
  • Friendly team.

Send your CV to our Email, or call us! Email:

Показать контакты +38050 515 45 56 Viber/WhatsApp/Telegram

Ярослава

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