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Technical Support Engineer / System Administrator

Miratech / Миратех
4 недели назад
03 марта 2023
Киевул. місто Київ

Job Description

Miratech is looking for a Support Engineer (L1-L2 ) to join our team, who will help us working on the users technical support.


  • L1 support including:
    • Maintenance of user workstations, telephony, peripheral and mobile devices; installation, commissioning, connection, diagnostics, troubleshooting, repairing.
    • Installation of OS, other software, troubleshooting.
    • Processing of Service Desk requests.
  • L2 support including:
    • Connect (POAS) - adding/removing users, access control, troubleshooting (mainly via CMS), backup control.
    • M-files (contracts) - adding/removing users, access control, troubleshooting, backup control.
    • 1C (Candy, Payroll, ComSales) - adding/removing users, access control, troubleshooting, backup control - all at the level of MS SQL database, access to servers.
    • M.E.Doc - adding/removing users, access control.
    • Ticket control and escalation if necessary.
    • Backup of QisX and 1C systems - backup control of MS SQL databases, troubleshooting, if necessary.
    • English - intermediate

      location - Kyiv. hybrid work: periodic in the office, periodic remotely

    • We offer
      • Strong career opportunities for professionals
      • A variety of international projects and mobility across them
      • Career development support and professional certification opportunities
      • Competitive compensation, advanced bonus systems
      • Flexible working schedule with a remote possibility
      • Corporate, social, and cultural event

Irina Gorobets

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