Collections Specialist

Maersk Ukraine Finance team is looking for an enthusiastic and dedicated Collections Specialist to follow up with customers on outstanding payments/debt so that the organization is not exposed to credit risk and cash flow is maintained.

Job description:

• Maintain a customer centric attitude with timely attendance to phone calls and e-mails from customers.
• Follow up proactively with customers for the collection of outstanding debt for the services delivered, control over release procedure.
• Carry out periodic reconciliations with customers on their balances with Maersk and SeaLand.
• Clear open items in customer balances, manage relevant corrections and cross company transfers.
• Ensure timely clearing of payments posted in suspense account.
• Provide feedback to stakeholders on outstanding/overdue and payment performance of customers.
• Follow dunning procedure for collection of overdue debt and coordinate legal procedures as relevant.
• Follow sound internal control practices as established by Global SOPs.
• Establish good work relationships with internal and external customers to reach common goals.

Your profile:

• Finance/Accounting related university degree is a strong advantage.
• Preferably 3 years professional experience in finance e.g. AR/collection or customer service.
• Working experience with SAP is an advantage.
• Excellent command of MS Office Applications, particularly MS Excel.
• Excellent/native command in Ukrainian.
• Fluency in English is a strong advantage.
• Organizational and time management skills, multi-tasking, prioritizing, planning work activities efficiently to meet deadlines.
• Analytical mindset.
• Ability to liaise comfortably and respectfully with clients, over the phone, email and in person.
• Proactive approach.
• Excellent communication skills and experience of work with customers from different segments are preferable.

We offer:

• Being a part of a global, industry-leading organization and a dynamic team of experts in finance and accounting.
• A great opportunity to improve analytical, communication and vendor management skills.
• Excellent development opportunities, locally and globally, for high-performing individuals.
• Attractive salary and benefits to match the successful candidates experience and skills.
• A position combining elements of finance and customer relations.
• A unique opportunity to make a difference by leading the container shipping industry in the direction of reliability.