Customer Care Agent

Hello! We are Snovio, a thriving SaaS company.

Our product is a sales platform with multiple tools that help marketing and sales teams building outreach campaigns from scratch. Over 400,000 users are currently using Snovio all over the world!

If you are ready and willing to take part in our ambitious plans, we invite you to become our full-time Customer Care Agent!

Your primary responsibilities will include:

• Providing help to platform users and potential customers;
• Resolving product or service problems;
• Following up to ensure resolution.

Desired qualifications:

• Fluent English;
• Service mindset - ability to empathize, put yourself in other people's shoes, and communicate clearly and directly with customers and in-house team members;
• Willingness to go above and beyond to help clients;
• Flexibility in schedule.

We are offering:

• A competitive salary;
• Corporate English courses with native speaker;
• Comfortable and well-equipped office in the city center (near McDonald's);
• A chance to work with a team of young and enthusiastic professionals;
• A possibility of participating in international conferences in cities like Hong Kong and Toronto;
• Official full-time employment;
• Opportunities for self-development, professional and personal growth;
• Friendly team and management;
• Croissants, fruits and other treats throughout the week;
• Movie nights, Happy Fridays and much more.

Having questions? Feel free to reach me out https://t.me/Dashy_Dash

Best of Luck!