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Sales and Supply Support Leader

IKEA Україна
Торговля розничная / Retail

    About you


    You are an experienced team leader in the domain of retail or logistics who thrives in a fast-paced environment. The warehouse or logistics environment inspires you even after several years of experience to exceed customer expectations while coordinating and optimizing the goods flow operations. Your self-reliance contributes to a team effort to make the most efficient use of time available. You create movement so as to make everyday life a little easier for the many people.


    About the job

    The challenging position of Sales and Supply Support Leader (SSS Leader) will be to ensure that there is a consistently high and stable availability of the IKEA product range for all our customers and at the lowest possible cost, by:

    • ensuring that the supplying process in the city shop is fully integrated with the communication and selling processes;
    • securing excellence in the area of availability, balancing range & space, forecasting and ordering in the city shop;
    • ensuring an efficient logistics operation in the city shop;
    • providing an efficient service operation for customers who request alternative options for picking and/or delivery of products;
    • securing that retail logistics integrates the supplying process into the retailing business.


    About the assignment

    Your tasks will include:

    • actively working to secure and maintain the availability of goods in accordance to commercial planning;
    • monitoring that the agreed range is offered, stocked and properly administered in the city shop in order to maximize availability for our customers;
    • securing range vitality for our customers together with the partners in commercial team;
    • working with your team to support the commercial team with planning and implementation of sales plans (e.g. activities);
    • responsibility for securing that the operational forecasting in the city shop is in line with available capacities;
    • communication on any structural supply deviations threatening availability or city shop operations;
    • contributing to maximizing the goods flow efficiency by ensuring that the operational forecasting in the city shop is in line with relevant parameters;
    • actively involved in creation of the city shop business plan and business plan goals;
    • ensuring all in-store sales & supply support initiatives grow our business and support the sustaining of long-term profitability;
    • leading, teaching and inspiring people in order to grow overall team knowledge and skills.
    • identification, recruiting and developing the many talents in the city shop, specifically in your team, to secure succession planning.


    Your profile

    • Wholehearted customer orientation
    • Passion for home furnishing and knowledge in this area
    • Understand budget, cost and key performance measurements used to plan, follow up and steer the business.
    • Understand sales steering and how to optimize store capacity and secure availability.
    • Ability to manage a high-volume and vibrant retail environment.
    • Skilled to work with an action plan and translate it into operational performance.
    • Experience of working in a retail and/or logistics role, including previous experience of leading and managing a team, preferably gained in retailing and/or logistics.
    • Experienced in creating and implementing short-term plans and following up goals. Ability to set and implement action plans and provide clear direction and follow up goals. Show the potential to apply tactical and operational thinking.
    • Ability to reflect and find value and ideas in collaborating with others.
    • High level of analytical skills. Good numerical skills.
    • Ability to communicate clearly and efficiently in English.


    The IKEA Group is a leading home furnishing retailer. We are a values driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. We have 355 IKEA stores in 29 countries. Join us and discover exceptional opportunities to grow and develop together with us.


    Join IKEA now and apply for the position online by 31st of August in English.