Responsible for fulfilling requests for service and support of hardware and software-based network systems and will act as a first line of support as a part of Service Desk structure.
Responsible for support and maintenance of complex solutions using standard technologies and practices. Assist users in software, hardware and network problem resolution. Install, test, and maintain a variety of personal computing hardware and software systems, with local area network and wide area network connections.
MAIN TASKS AND RESPONSIBILITIES:
EDUCATION, SKILLS AND EXPERIENCE:MUST HAVE: