Fleet Operations Specialist (Leasing customers)

Purpose: to build partnership relations with Leasing customers, arrangement and providing of the After Sales Service for the leasing customers fleet.

Requirements:

• Experience in the automotive field
• Knowledge of the structure (construction) of the car and understanding fleet operation processes
• Valid driver license and driving experience 2 years at least
• English Intermediate level

Responsibilities:

• Coordination of cars maintenance
• Communication with customer's representatives (LT)
• Coordination of new cars delivery process
• Participation in the used cars sales process
• Organizing appointments for maintenances and repairs
• Analyzing and approving invoices from Service stations
• Monitoring of prices for parts, oil, and labor
• Control of repair time
• Providing replacement cars (LT):
• Receiving requests from the customers
• Requesting replacement car at RAC department
• Organizing delivery of the replacement car and it's returning after repair of customer's car
• Document flow control:
• Providing accounting department for documents after repair/maintenance (docs from Service stations)
• Re-invoicing customers for maintenance and repairs which are not covered by customer's contract (LT)
• Monitoring of availability of Service stations in regions, signing contracts with new ones (negotiation about the communication process, discounts for parts/oil/labor, payments delay terms)
• Reporting about all repairs and maintenances
• Coordination of tire changing processes
• Registration of new cars in police office (plate #, certificate of registration)

Company offers:

• Competitive salary rate and social package in accordance with the Ukrainian Labour Code
• Medical Insurance scheme
• Paid lunches
• Ability to work and develop in international Company