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Job purpose
- E2E accountability and responsibility for the successful IT systems monitoring and services availability: physical and virtual servers, operating systems, middleware, business applications in telco environment.
- Developing scripts and applications for monitoring of hardware, operating systems, virtual machines, middleware and various business applications.
- Support team with analysis and resolution of any fault.
- Coordinate with third party vendors for the resolution of problems.
Duties and responsibilities
- Various monitoring systems support.
- Developing scripts and applications for monitoring purposes.
Skills
- Understanding of ITIL or E-TOM.
- Advanced Zabbix hands-on practice. Work experience with any kind of monitoring systems (Cacti, Nagios, Umbrella, WhatsApp Gold, MRTG, PRTG ...) is a plus.
- Experienced skills in Linux/UNIX OS administration. Extensive knowledge of LINUX/UNIX type environment and underlying operating systems security principles.
- Good knowledge of operating system's networking, TCP/IP stack, DNS, SMTP, SNMP, HTTP, system logs event management.
- Software development skills (Bash scripting, Python, Perl, Java, Expect, TCL, C/C++ ... any kind of programming languages are accepted), practical software development experience.
- Knowledge of SQL is big plus.
- Ability to prepare, maintain documentation, reports and provide follow up status on identified tasks.
- Ability to work as a team member, providing support to colleagues when required.