American Citizen Services (ACS) Assistant

To apply for this position you should complete an application in English at the link provided below. We do NOT accept resumes from rabota.ua 

https://erajobs.state.gov/dos-era/ukr/vacancysearch/searchVacancies.hms

Deadline for applications: June 14, 2023

Position Description:

In fulfillment of a core Mission and Department objective, the incumbent serves as a Special Citizen Services (ACS) Assistant providing full range of services to American citizens in Ukraine.  These services are described in 7 FAM and 8 FAM and include, but are not limited to: U.S. citizenship and notarial documentary services, cases of death, arrest, destitution, medical emergency of American citizens in Ukraine, children's issues, assistance to victims of crime, etc.  The incumbent responds to requests for routine services but a significant amount of his or her time is spent handling multiple cases that directly affect the wellbeing of American citizens and that require considerable time, analysis and research in their resolution.  These cases in general do not have prescribed solutions and incumbent must research, innovate and plot strategy to resolve these issues successfully. The employee is a subject matter expert for cases involving children’s issues matters and American citizen children born through surrogacy. The incumbent actively and independently resolves issues or works with Supervisory Special Consular Services Specialist or a Consular Officer when appropriate.

Qualifications required:

English - Fluent in speaking/reading/writing, may include the ability to translate. 

Ukrainian - Fluent in speaking/reading/writing, may include the ability to translate.

A minimum of two years of administrative experience in a professional office environment is required; including one year experience with the foreign Embassy, International Organization or a U.S. Government Agency. 

Two years of college study is required.