Business Analyst

Terrasoft Ukraine is one of the fastest growing enterprise SaaS companies offering a leading low-code platform for process management and CRM. With amazing opportunities ahead of us, Terrasoft Ukraine is looking for a Business Analyst to launch the company's products into industrial operation effectively.

Our intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises and are known under Creatio brand name. With a global team of 600+ dedicated professionals and hundreds of partners Creatio operates in 110 countries worldwide. 

As a Business Analyst you will join our Customer Success team and work for Global markets. You may be engaged remotely.

RESPONSIBILITIES: 

• Gathering requirements from multiple stakeholders, finding out clients' business needs

• Producing business requirement artifacts including concept, technical design, use cases, testing protocols and others 

• System customizing with the help of low-code instruments 

• Holding training sessions for clients 

 
WHAT WE EXPECT: 

• Fluency in English, ability to communicate complex ideas effectively — both verbally and in writing

• At least 2 year of experience in IT projects implementation 

• Deep understanding of industry models 

• Knowledge of data exchange technologies and BPMN 

• Understanding IT solutions architecture 

• Experience with CRM software

 
WHAT WE OFFER: 

• Unique experience of working with global markets (Americas, EMEA, APAC)
• Challenging projects in different areas (e.g. banks, telecommunications, agrarian, etc.) 
• Enormous opportunities for professional and career growth 
• Internal BA geeks community
• Powerful award-winning product
• Engaging and supportive team that sets and delivers on the world-class standards 
• Dedicated leaders with open doors 
• Other perks: free English Speaking Club, medical insurance, gym, food court, football and basketball teams, table tennis, kicker and the comfortable office near Demiyivska with bicycle and car parking.

If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get wonderful team, this is the job for you!